Inside Sales Representative

The Inside Sales Representative is an integral part of the Josh.ai team, supporting our sales organization and ensuring every dealer and partner interaction reflects the excellence of our brand. Based in our Denver headquarters, this role bridges communication across our dealer network, assists with day-to-day sales operations, and helps maintain the high-touch experience Josh.ai is known for.

Responsibilities

• Responding promptly and professionally to dealer and client inquiries via phone and email, ensuring a best-in-class experience
• Proactively engaging dealers through outbound call campaigns and relationship-building to share updates, drive engagement, and uncover new opportunities
• Running and maintaining sales and pipeline reports to ensure data accuracy and visibility for leadership
• Assisting with shipping, including preparing and coordinating outgoing orders
• Keeping contact, dealer, and opportunity records current and detailed in our CRM (Zoho)
• Hosting dealer, representative, and client visits at our Denver HQ, including live showroom demos and product presentations

Required Skills

• Highly professional, energetic, and personable communicator
• Strong written, verbal, and interpersonal skills with a customer-first mindset
• Excellent problem-solving and organizational abilities
• Self-motivated and able to work independently in an office environment
• Proficient with CRM systems (Zoho preferred) and Google Workspace tools
• Comfortable with extended sitting, standing, and walking during demos or events
• Willingness for limited, occasional overnight travel
• Comfortable in presenting live product demonstrations for dealers and clients

Preferred Skills

• 2+ years of experience in inside sales, customer service, or account coordination
• Passion for smart home, voice control, and AI technologies
• Experience working in a fast-paced, collaborative, or start-up environment
• Familiarity with the residential AV or custom integration industry preferred