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Associate - Process Manager

JPMorganChase • Commercial & Retail Banks • Wealth Management & Financial Advisors • 4 days ago

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Salary

≈ $16k – $43k per year (Estimated)

Location

In office (India)

Seniority

Senior · 5+ years exp

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 30, 2026. JPMorganChase scores A on the Alion truth index.

Overview

Company

Impact

Profile match

JPMorganChase

JPMorganChase is the largest bank in the United States by assets and one of the most systemically important financial institutions in the world, with a lineage running back through more than a thousand predecessor firms to the 1799 founding of the Bank of the Manhattan Company. It combines a dominant investment bank and markets business with Chase, the largest retail banking franchise in America, plus commercial banking and asset and wealth management. Headquartered in New York, the group is unusual among banks for the scale of its technology spending, running one of the largest engineering organisations of any financial institution and deploying its own internal AI platform across the firm.

jpmorganchase.com • HQ: New York, United States • Wealth Management & Financial Advisors • Asset Management & Funds • Investment Banking & M&A Advisory • Commercial & Retail Banks • 5000+ employees • Est. 1799

Tech stack of JPMorganChase

Backed by Balderton Capital, Radical Partners, team@irregular

Act as the CCB liaison for records and information management, coordinating with central teams and Records/Information Management partners.
Promote consistent adoption of controls for records governance framework for unstructured data (e.g., proper classification, storage, retention, and defensible disposition).
Support implementation and ongoing execution of records controls in business processes, platforms, and shared repositories.
Provide guidance, training, and communications to increase awareness and adherence to recordkeeping expectations.
Monitor issues and risks (e.g., gaps in recordkeeping, storage hygiene, retention exceptions), track remediation actions, and escalate as needed.
Assist with audits, exams, inquiries, and internal assessments by coordinating evidence gathering and status updates.
Support with user tools and intelligent solution's governance practices and implementation of period supplemental controls requirements
5-8 years of experience in process and program management
High-accountability ownership mindset with a track record of independently driving work from intake through closure, escalating appropriately, and ensuring commitments are delivered on time and to standard.
Strong stakeholder engagement and influence skills, with experience coordinating across business owners, central teams, information owners, and control partners (e.g., Operational partners, Control Partners, Central Program Managment teamsI) to align on requirements and outcomes.
Process and program management capability, including building/maintaining workplans, tracking dependencies, managing multiple parallel deliverables, and driving adoption of standardized processes.
Issue escalation and remediation support experience, including triaging exceptions, coordinating root-cause discussions, documenting actions, tracking remediation milestones, and validating closure evidence.
Ability to operate effectively in governance forums, including representing the team independently, capturing decisions and risks, and driving clear post-forum action items and follow-ups to completion.
Strong analytical, logical-thinking, and attention-to-detail skills, with the ability to translate policy/control requirements into practical steps and identify gaps or inconsistencies in process execution.
Excellent written and verbal communication, including drafting clear guidance, stakeholder updates, and control/evidence narratives tailored to different audiences.
Comfort working with unstructured information and repeatable inquiries, including leveraging AI-enabled approaches to support recurring questions, improve consistency of responses, and help define standard steps for resolving exceptions and escalating when needed.
Ability to manage complexity and ambiguity, prioritize effectively, and maintain rigorous follow-through while supporting multiple stakeholders and evolving requirements.

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