{"id":4135330,"url":"https://alion.io/job/jpmorganchase-client-operations-associate-markets-operations","title":"Client Operations Associate - Markets Operations","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":1016,"ghost_share":0.009,"stale_share":0.628,"repost_share":0.048,"time_to_fill_p50_days":15,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T03:13:53Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T10:03:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Make onboarding feel effortless-for clients and internal teams. In this role, you will coordinate complex onboarding and account lifecycle initiatives that enable investment products to launch smoothly and operate reliably. You will work across functions to drive delivery transparency, strong documentation, and control awareness. If you enjoy solving ambiguity, aligning stakeholders, and improving how work gets done, this team offers broad exposure and meaningful impact.\nAs a Client onboarding operations associate in the Client onboarding management team, you will coordinate end-to-end onboarding and account lifecycle delivery for investment products by aligning stakeholders, managing timelines, and maintaining disciplined documentation and governance. You will drive execution across multiple workstreams, proactively identify risks, and escalate issues to keep delivery on track. You will also contribute to continuous improvement by refining playbooks and working practices based on lessons learned.\nJob responsibilitiesLead end-to-end execution of multiple complex, bespoke client onboarding initiatives across regions\nCoordinate operational due diligence, production readiness checks, go-live oversight, and post-launch stabilization\nPartner with stakeholders to confirm scope, define success metrics, and provide transparent status updates with clear next steps\nTranslate business and operational requirements into actionable execution plans for cross-functional delivery teams\nIdentify delivery risks early, escalate issues through appropriate channels, and drive timely resolution\nAlign delivery across sales, product, client service, transition management, operations, and technology partners\nEstablish and maintain delivery governance by tracking milestones, dependencies, decisions, and outcomes\nMaintain thorough documentation to support auditability, change traceability, and effective handoffs\nImprove onboarding playbooks, templates, and ways of working using insights from completed engagements\nRequired qualifications, capabilities and skillsBachelor’s degree\nExperience in client onboarding, client service, or client-facing operations within financial services and/or the hedge fund industry\nAbility to independently manage complex workstreams, prioritize competing demands, and exercise sound judgment under tight deadlines\nDemonstrated ability to identify risks early, escalate issues appropriately, and drive resolution across multiple stakeholder groups\nStrong organizational skills, including governance structuring, documentation rigor, and timeline management across concurrent engagements\nProficiency with Microsoft Office tools for documentation, reporting, and stakeholder communication\nStrong analytical and problem-solving skills, with a proactive continuous-improvement mindset\nAbility to build trusted, durable relationships across clients and internal functions in a multicultural environment\nPreferred qualifications, capabilities and skillsFamiliarity with prime brokerage and/or hedge fund products and the operational and technology dependencies critical to successful onboarding\nExperience supporting regional or cross-border onboarding efforts in Asia-Pacific, including China-related requirements\nFormal project management training and demonstrated stakeholder management experience\nExperience driving cross-regional delivery through knowledge sharing and process improvement initiatives","description_format":"text","description_chars":3438,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail 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