{"id":1174552,"url":"https://alion.io/job/jpmorganchase-client-service-manager-senior-associate","title":"Client Service Manager - Senior Associate","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":337,"ghost_share":0.009,"stale_share":0.009,"repost_share":0.024,"time_to_fill_p50_days":4,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":114000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1578},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T07:58:09Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-25T22:51:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you ready to take the next step in your Fund Accounting career with JPMorgan Chase? We’re looking for a dynamic professional who thrives in a fast-paced environment and is passionate about building strong client relationships.\nAs a Client Service Manager - Senior Associate in the Fund Accounting Team, you will play a lead role in ensuring high quality delivery of services across all mutual fund product offerings. On a daily basis you will be involved in driving client issue resolution, ensuring proper execution on client deliverables, communicating client status updates and providing KPIs to senior management to ensure appropriate escalation and prioritization of all client issues. As part of the team, you will be accountable for building and maintaining a network of partners throughout the organization in order to promote client focus and drive overall service quality.\nJob Responsibilities:\nBe a primary point of contact for a significant JPM Client or multiple key Clients within Fund Accounting. \nBuild and maintain a stable relationship with the Client to support key interactions and seamless escalation.\nRepresent Fund Accounting in all client & internal interactions\nBe responsible for client on-boarding, off-boarding and fund events, as well as issue management, investigation, escalation and remediation, and daily BAU query management and resolution\nImplement client and regulatory driven changes to operating model while being the primary escalation point for issues, service and progress updates\nWork across the organization to determine process improvements and drive the roll out of key firm-wide operational initiatives\nMaintain close partnership with internal stakeholders \nRequired qualifications, capabilities, and skills:\nMultiple years of experience in Fund Accounting operations\nTechnical-savvy, demonstrating skills within accounting principles and theories\nStrong organizational and time management skills\nAbility to demonstrate strategic thinking combined with strong analytical skills\nAbility to make balanced decisions and effectively represent our brand\nAbility to deliver amid continuous change in a high paced environment\nAbility to collaborate with clients and effectively manage client expectations\nPreferred qualifications, capabilities and skills:\nExperience working across multiple business areas and functions to deliver results\nExcellent written and verbal communication and presentation skills \nExperience within Change Management","description_format":"text","description_chars":2485,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-09-24T10:50:33Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.864,"p_room":1,"age_days":0,"expected_fill_days":4,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/jpmorganchase-client-service-manager-senior-associate","json_url":"https://alion.io/job/jpmorganchase-client-service-manager-senior-associate.json","meta":{"generated_at":"2026-09-26T03:41:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3933,"day_limit":5000,"remaining_today":1067,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}