{"id":3569918,"url":"https://alion.io/job/jpmorganchase-client-technical-onboarding-specialist","title":"Client Technical Onboarding Specialist","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":1162,"ghost_share":0.013,"stale_share":0.555,"repost_share":0.058,"time_to_fill_p50_days":12,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":19500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"UiPath","optional":true}],"status":"live","first_seen_at":"2026-10-31T13:49:42Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-02T14:36:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Make your mark by delivering seamless treasury product implementations through strong technical testing, file validation, and client partnership.\nAs a/an Technical Implementation Analyst within Client Onboarding and Services, you coordinate all aspects of product implementation setups while handling a high volume of simultaneous requests.\nYou work closely with business partners, clients, and internal teams to perform product setup, testing, and production migration. You facilitate discussions to understand requirements and apply working knowledge of mainframe environments, file validation, and testing to deliver reliable outcomes.\nJob Responsibilities:\nExhibit ownership to drive client satisfaction.\nEstablish timelines and maintain documentation to set clear expectations and understanding.\nCommunicate status updates to clients and stakeholders.\nDemonstrate creative problem solving and apply solid judgment and decision making.\nAdhere to policies and procedures and meet or exceed established service level agreements.\nEscalate and resolve issues in a timely manner.\nRecord observations and escalate where necessary.\nIdentify gaps and exceptions and recommend possible solutions.\nManage multiple requests and collaborate with multiple teams to drive delivery.\nWork independently with minimal supervision.\nSupport clients and internal teams to set up products and perform testing based on requirements.\nRequired qualifications, skills, and capabilities:\nStrong verbal and written communication skills.\nStrong logical and analytical skills with attention to detail.\nAbility to manage multiple work requests with effective time and work management.\nWorking knowledge of mainframe testing, transmissions, and file testing for formats such as ISO, X12, and BAI2.\nUnderstanding of ISO 20022 or electronic data interchange message formats, including extensible markup language.\nUnderstanding of system testing, regression testing, and user acceptance testing.\nBachelor’s degree in engineering with 1+ years of experience in banking, financial services, or treasury product implementation with a technical background.\nPreferred qualifications, skills, and capabilities:\nKnowledge of UiPath or similar robotic process automation tools for workflow automation.\nUnderstanding of treasury products in the United States and 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