{"id":3470346,"url":"https://alion.io/job/jpmorganchase-content-design-senior-associate-5","title":"Content Design Senior Associate","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":1086,"ghost_share":0.017,"stale_share":0.577,"repost_share":0.047,"time_to_fill_p50_days":14,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":161000,"max_usd":294000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":807},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":true}],"status":"live","first_seen_at":"2026-10-21T16:23:07Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T18:22:18Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.\nAs a Content Design Senior Associate inBranded Card, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.\nJob responsibilities\nDevelop and implement content strategies for products and features, ensuring align with user experience principles and business objectives \nCollaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience \nCreate content taxonomies to refine content organization and structure,incorporating user feedback and insights for continuous improvement\nAdopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences \nAnalyze content performance metrics,making data-driven recommendations for optimization and enhancement of user experiences\nRequired qualifications, capabilities, and skills\n3+ years of experience in content design, or equivalent expertise in editing, and writing with a focus on digital products and platforms \nExperience in creating content architectures, storytelling, and clear and concise writing \nDemonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content \nExperience with iterative design techniques, incorporating user feedback and insights for continuous improvement \nProficient technical literacy in content platforms and understanding their impact on user experience \nAdaptive learner in new financial services products and offerings \nChampion inclusive, accessible language for a diverse audience \nBackground in content operations and familiarity with design systems/component libraries \nAbility to translate partner agreements and regulatory requirements into actionable content standards and partner specific solutions \nAbility to conduct detailed communications audit and high-volume delivery \nPreferred qualifications, capabilities, and skills \nExperience in financial 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