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Salary
$176k – $356k per year (Estimated)
Location
In office (Plano)
Seniority
Architect · 5+ years exp
Overview
Company
Impact
Profile match
JPMorganChase is the largest bank in the United States by assets and one of the most systemically important financial institutions in the world, with a lineage running back through more than a thousand predecessor firms to the 1799 founding of the Bank of the Manhattan Company. It combines a dominant investment bank and markets business with Chase, the largest retail banking franchise in America, plus commercial banking and asset and wealth management. Headquartered in New York, the group is unusual among banks for the scale of its technology spending, running one of the largest engineering organisations of any financial institution and deploying its own internal AI platform across the firm.

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end delivery processes, manage dependencies, and partner with stakeholders as part of a team focused on delivering value through innovative products and solutions.

As a Product Delivery Manager within the Deposits 2.0 team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will partner across business, technology, operations, risk, and control functions to ensure successful execution of product delivery initiatives while maintaining alignment with business objectives and regulatory requirements.

Job Responsibilities

  • Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
  • Partner with the Area Product Owner to establish delivery timelines, manage issues, and report status across multiple organizational levels.
  • Lead the completion of change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements.
  • Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
  • Drive execution readiness across cross-functional teams to support successful product releases and operational implementation.
  • Promote delivery excellence through continuous improvement initiatives that enhance transparency, collaboration, and execution outcomes.

Required Qualifications, Capabilities, and Skills

  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
  • Demonstrated ability to execute operational management and change readiness activities.
  • Strong communication skills with the ability to simplify complex issues and engage stakeholders to drive issue resolution.
  • Strong understanding of product delivery practices and a proven track record of implementing continuous improvement processes.
  • Experience in product or platform-wide release management, including deployment processes and release strategies.
  • Proven ability to manage competing priorities, dependencies, and stakeholder expectations in a fast-paced environment.
  • Ability to collaborate effectively across business, technology, operations, risk, and control partners to achieve delivery objectives.

Preferred Qualifications, Capabilities, and Skills

  • Proficient knowledge of the product development life cycle and Agile delivery methodologies.
  • Experience supporting large-scale product implementations within financial services or a regulated environment.
  • Familiarity with product performance metrics, reporting practices, and operational readiness processes.
  • Ability to identify and implement opportunities to enhance delivery efficiency and stakeholder alignment.
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