{"id":3397791,"url":"https://alion.io/job/jpmorganchase-emea-benefits-operations-associate","title":"EMEA Benefits Operations Associate","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":90,"open_postings":1151,"ghost_share":0.01,"stale_share":0.533,"repost_share":0.06,"time_to_fill_p50_days":12,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":94000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2758},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Alteryx","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Copilot","optional":true},{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-10-27T09:43:21Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T01:00:05Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Join EMEA Human Resources Operations and help deliver a seamless employee experience across benefits, payroll, and time and attendance. In this role, you will manage high-volume operational activity in a deadline-driven environment, partnering across HR, Payroll, and vendors to deliver accurate outcomes. You will bring strong ownership, data confidence, and a continuous improvement mindset to work that supports employees every day. If you enjoy problem-solving and thrive in a dynamic environment, this role offers meaningful impact and development\nAs an EMEA Benefits Operations Associate in the EMEA Benefits Team, you will support operational activities across the employee life cycle, with a particular focus on the Warsaw location. You will act as a primary point of contact for employee queries, coordinate resolution of complex matters, and perform data reviews, reconciliations, and reporting. You will maintain operational documentation and controls, manage multiple workstreams and shifting priorities, and support initiatives that improve process efficiency and employee experience while maintaining high standards of accuracy and confidentiality.\nJob Responsibilities\nServe as a primary point of contact for employee queries related to benefits, payroll and time & attendance, ensuring timely, accurate and professional resolution.\nManage multiple operational activities and deadlines concurrently, reprioritizing effectively as business needs, volumes and operational requirements change.\nMaintain awareness of upcoming cyclical activities, deadlines and internal or external changes, assessing their potential impact on workload, employee populations and related processes.\nCoordinate with relevant HR stakeholders to resolve complex or escalated matters.\nPerform data reviews and reconciliations, identify discrepancies and follow through to resolution.\nMaintain and continuously update SOPs, controls and operational checklists to ensure processes remain accurate, current and appropriately documented.\nCompile operational reports, data and documentation for in-location teams, management and key stakeholders.\nWork effectively with internal teams and external vendors, monitoring dependencies and following through on outstanding actions.\nSupport HR Operations initiatives, process transitions, automation opportunities and continuous improvement activities.\nMaintain high standards of data accuracy, confidentiality and operational control at all times.\n\nRequired Qualifications, Capabilities and Skills\nAt least 4 years of experience in HR Operations, HR Services or a comparable operational environment, ideally including exposure to payroll, benefits or employee lifecycle processes.\nFluent English with strong written and verbal communication skills.\nStrong understanding of operational delivery within a high-volume, deadline-driven environment involving multiple stakeholders, dependencies and competing priorities.\nDemonstrated ability to prioritize and reprioritize work quickly, manage several deliverables in parallel and remain effective when requirements or volumes change.\nAbility to look beyond the immediate task, identify upcoming deadlines or changes, and assess potential downstream operational impacts.\nStrong analytical skills and confidence working with data, reconciliations and operational reporting.\nAdvanced Excel skills, including functions such as VLOOKUP/XLOOKUP, PivotTables and Data Validation. Experience with Power Query, Alteryx or similar automation/data tools .\nProficiency in PowerPoint, with the ability to translate operational information and data into clear updates for stakeholders.\nStrong organizational and project-management skills, with disciplined follow-through and the ability to manage competing deadlines.\nAbility to build and leverage effective partnerships across locations, functions and external vendors.\n\nPreferred Qualifications, Capabilities and Skills\nExperience in HR Operations, Benefits, Total Rewards/Total Compensation, Payroll or another data-intensive operational function, preferably supporting EMEA countries.\nExperience working with employee or operational data and performing reconciliations, controls or reporting.\nExperience using AI-enabled tools such as Copilot or other LLM-based solutions to improve productivity, analysis or process efficiency.\nExperience with automation and data-transformation tools, such as Alteryx or Power Query.\nExperience working in a multinational, cross-regional or matrixed organization.\nDemonstrated interest in process improvement, simplification and automation.","description_format":"text","description_chars":4589,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-28T13:05:57Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.63,"p_room":1,"age_days":2,"expected_fill_days":12,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/jpmorganchase-emea-benefits-operations-associate","json_url":"https://alion.io/job/jpmorganchase-emea-benefits-operations-associate.json","meta":{"generated_at":"2026-10-31T01:45:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2412,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":257},"rest":"https://alion.io/mcp/rest/get_company?id=257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjpmorganchase-emea-benefits-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjpmorganchase-emea-benefits-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjpmorganchase-emea-benefits-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jpmorganchase-emea-benefits-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjpmorganchase-emea-benefits-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3397791}},{"tool":"search_jobs","arguments":{"company":"jpmorganchase.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3397791},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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