{"id":3470347,"url":"https://alion.io/job/jpmorganchase-emea-client-onboarding-manager-senior-associate","title":"EMEA Client Onboarding Manager - Senior Associate","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":90,"open_postings":1151,"ghost_share":0.01,"stale_share":0.533,"repost_share":0.06,"time_to_fill_p50_days":12,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bournemouth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":99000,"max_usd":190000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T12:50:23Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T14:12:08Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Join our EMEA Client Onboarding & Service (COS) team as a Client Onboarding Senior Associate, where your expertise in cash management and project management will be pivotal in delivering high-quality client experiences. Collaborate with diverse internal partners to ensure seamless service delivery and contribute to the success of Global Corporate Bank clients. This role offers opportunities for professional growth and the chance to make a significant impact on client relationships and business outcomes.\nAs an EMEA Client Onboarding Senior Associate within the Global Corporate Bank, you will oversee the onboarding and setup of core cash management services for our global clients. You will manage the entire implementation process, including client kickoff, project scoping, documentation, service setup, testing, go-live, and transition to Client Services. Your role involves collaborating effectively with KYC, Sales, Product, Client Service, and various internal functional partners to ensure seamless service delivery and a high-quality client experience.\nThis client facing role is in the FIG (Financial Institutions Group) EMEA Client Onboarding team. The team handles implementations for a wide range of clients from banks to Asset Managers to corporate-like NBFIs (Non-Bank Financial Institutions) to public sector bodies.\nJob Responsibilities:\nImplement global Cash Management solutions, of varying size and complexity, primarily in EMEA\nManage multiple deals end-to-end /projects concurrently by being the central point to both internal and external customers\nPartner closely with Sales, Product, Client Service, Operations and other internal partners to ensure a successful project delivery and client experience\nDevelop project plans as agreed for each deal incorporating the methodology used within the Project Management Team. Provide guidance to the client with respect to the tasks and their role within the plan.\nAttend and host regular client meetings/calls to review the project against the plan.\nWork with internal and external parties to deliver the solution within the minimum time frames. \nProvide accurate and timely implementation statuses and escalate issues that impact the client experience or put the target date at risk. \nProvide support to team colleagues as required.\nIdentify and communicate process gaps and improvements opportunities; express willingness to own improvement initiatives; be recognized by partners as a process expert with ability to drive improvements\nAdhere to all JPMorgan Chase department policy and procedures\nAttend meetings and training as required to continue development and product knowledge\n\nRequired Qualifications, Capabilities, and Skills:\nExperience working with corporate and/or financial institutions clients with strong client servicing skills.\nStrong verbal, written, and interpersonal communication skills.\nProject management skills required. Proven capability of applying project management methodology to develop an implementation plan and execute deliverables.\nExcellent time management and prioritization skills in a high-pressure, competing-priority work environment.\nAbility to work in a team environment and partner with colleagues. Strong interactive personal and communication skills and ability to influence others for positive results.\nEffective issue resolution and escalation skills.\nExcellent English written & verbal communication ability.","description_format":"text","description_chars":3431,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-29T16:56:45Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":0.9,"age_days":6,"expected_fill_days":12,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/jpmorganchase-emea-client-onboarding-manager-senior-associate","json_url":"https://alion.io/job/jpmorganchase-emea-client-onboarding-manager-senior-associate.json","meta":{"generated_at":"2026-10-30T15:54:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3881,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":257},"rest":"https://alion.io/mcp/rest/get_company?id=257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjpmorganchase-emea-client-onboarding-manager-senior-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjpmorganchase-emea-client-onboarding-manager-senior-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjpmorganchase-emea-client-onboarding-manager-senior-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jpmorganchase-emea-client-onboarding-manager-senior-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjpmorganchase-emea-client-onboarding-manager-senior-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3470347}},{"tool":"search_jobs","arguments":{"company":"jpmorganchase.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3470347},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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