{"id":3601368,"url":"https://alion.io/job/jpmorganchase-fraud-associate-i-2","title":"Fraud Associate I","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":1082,"ghost_share":0.021,"stale_share":0.572,"repost_share":0.053,"time_to_fill_p50_days":14,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-30T15:22:37Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T16:57:59Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Are you passionate about protecting clients and solving complex business challenges? Do you thrive in a fast-paced environment where critical thinking, analytics, and relationship management drive meaningful outcomes? Join our Commercial | Prepaid Card Fraud team and help deliver fraud prevention solutions that enhance client experiences, strengthen controls, and support long-term operational business success.\nJob Responsibilities\nBuild and maintain strong relationships with clients, peers, leadership, and cross-functional business partners to support business objectives and client satisfaction.\nResolve internal and external client escalations related to spending interruptions, fraud claims, and program performance by identifying root causes and delivering effective solutions.\nDevelop and deliver executive-level reporting, presentations, fraud prevention best practices for internal and external clients.\nAnalyze large data sets, operational reports, and fraud trends to identify risks, opportunities, and actionable recommendations.\nLead end-to-end process improvement initiatives that enhance client experience, improve operational efficiency, strengthen controls, and reduce fraud exposure.\nSupport implementation of process, policy, and operational changes by developing training materials, documenting procedures, and partnering with stakeholders to ensure successful adoption.\nMonitor key performance metrics, identify performance trends, and recommend actions to improve business outcomes to the leadership team.\nEducate clients, leadership teams, and business partners on fraud trends, emerging risks, and fraud prevention strategies.\nInfluence outcomes across a matrixed organization through collaboration, communication, and strong stakeholder management skills.\nApply sound judgment and decision-making while operating within established legal, compliance, risk, and control requirements.\nEffectively manage multiple priorities and deadlines in a dynamic, client-focused environment.\n\nRequired Qualifications, Capabilities, and Skills\nBachelor degree and / or five or more years of experience in fraud operations, client service, Commercial, Prepaid Card, financial services.\nStrong verbal and written communication skills with the ability to clearly communicate complex information to diverse audiences.\nExperience developing and delivering presentations to internal stakeholders and external clients.\nDemonstrated ability to analyze and interpret large data sets and translate findings into actionable business recommendations.\nProficiency in Microsoft Excel and PowerPoint, including reporting, trend analysis, and executive presentation development.\nStrong problem-solving, root-cause analysis, organizational, and decision-making skills.\nAbility to influence stakeholders and build effective working relationships across functions and levels.\nStrong prioritization and time-management skills with the ability to manage multiple deliverables.\nWillingness to travel infrequently for client engagements.\n\nPreferred Qualifications, Capabilities, and Skills\nTwo or more years of experience in a contact center, relationship management, or client-facing environment.\nExperience within Commercial Card, Prepaid Card, fraud prevention, fraud claims, or financial services.\nExperience presenting fraud trends, business performance, or operational analytics to clients or senior leadership.\nExperience leading process improvement, change management, or operational initiatives.\nKnowledge of operational management and business analytics\nExperience utilizing reporting, dashboard, or data visualization tools to support business decisions.\nProven ability to work independently and drive results in a highly matrixed organization.\nAdditional Information\n\nWork schedules may vary within a full-time, 40-hour-per-week schedule. \nThis position requires participation in and facilitation of client and internal training sessions.\nTravel may be required for client meetings, training events, and collaboration with business 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