{"id":4188162,"url":"https://alion.io/job/jpmorganchase-global-banking-client-onboarding-implementation-manager-associate","title":"Global Banking - Client Onboarding (Implementation Manager) - Associate","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":1016,"ghost_share":0.009,"stale_share":0.628,"repost_share":0.048,"time_to_fill_p50_days":15,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Alteryx","optional":true},{"name":"Python","optional":true},{"name":"UiPath","optional":true}],"status":"live","first_seen_at":"2026-11-11T12:01:28Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T02:27:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Help clients put payments solutions into use smoothly and with confidence. You will lead onboarding projects, understand client needs, and bring together the teams needed to deliver. You will gain broad exposure to treasury, cash management, trade, and merchant acquiring, while helping improve the client experience and onboarding process.\nAs a Client Onboarding Manager in Payments, you will lead client implementations from solution planning through testing and go-live. You will gather and clarify client requirements, agree on delivery plans, and coordinate work across sales, product, legal, compliance, operations, technology, and client service teams. You will manage project risks and timelines, keep clients informed, and ensure onboarding meets relevant controls and regulatory requirements. You will also identify ways to make onboarding simpler and more efficient.\nJob responsibilities\nLead client onboarding from solution planning through testing and go-live, keeping deliverables on track.\nBuild strong client relationships, understand business needs, and explain onboarding requirements and next steps.\nGather and document requirements, then turn them into clear plans, actions, owners, and timelines.\nRun client workshops and meetings to confirm needs, resolve questions, and agree on implementation plans.\nCoordinate work across internal teams to complete onboarding activities and address delays or issues.\nManage project risks, dependencies, and escalations, keeping clients and stakeholders informed.\nEnsure required legal, risk, compliance, and control steps are completed before go-live.\nIdentify process improvements that reduce delays and effort and improve the client experience.\nContribute to broader improvements in onboarding processes and ways of working.\nRequired qualifications, capabilities, and skills\nBachelor Degree\nMinimum 3 years of experience in client onboarding, project delivery, client service, operations, transaction banking, corporate finance, or payments.\nExperience in a client-facing role, with the ability to understand client needs and manage expectations.\nStrong project coordination skills, including managing plans, timelines, risks, and multiple workstreams.\nStrong communication and presentation skills, with the ability to build relationships and work across teams.\nAbility to work independently in a global, cross-functional environment.\nStrong ownership, sound judgement, and a careful, organised approach to delivery.\nPreferred qualifications, capabilities, and skills\nExperience in payments, transaction banking, corporate finance, financial technology, or merchant acquiring.\nFamiliarity with payment file and data transfer methods, such as application programming interfaces, Secure File Transfer Protocol, ISO 20022, or SWIFT.\nExperience with automation or artificial intelligence tools, such as Alteryx, UiPath, or Python.\nFamiliarity with finance or treasury systems such as SAP, Oracle, Kyriba, or treasury management systems.\nProject management or information technology service management certification.","description_format":"text","description_chars":3072,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-12T18:49:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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