{"id":3961601,"url":"https://alion.io/job/jpmorganchase-implementation-manager-associate","title":"Implementation Manager - Associate","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":1137,"ghost_share":0.021,"stale_share":0.607,"repost_share":0.05,"time_to_fill_p50_days":14,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T06:39:01Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T15:09:32Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Bring your expertise to a client-facing implementation role where you will drive seamless onboarding, strengthen controls, and grow your career through regional mobility and cross-functional partnership.\nAs an Associate in Client Onboarding and Services, you will manage end-to-end client onboarding and technical implementation for trade solutions across the Asia Pacific region. You will translate business and product requirements into practical onboarding plans, connectivity setups, and controlled go-live outcomes. You will coordinate across Sales, Product, Operations, Technology, Legal, Compliance, and Client Service to deliver a transparent, well-governed client experience.\nJob Responsibilities:\nManage end-to-end onboarding and implementation for trade products and digital connectivity solutions across the Asia Pacific region.\nOwn the primary client-facing implementation relationship from solution finalization through testing, go-live, and handover to ongoing support teams.\nFacilitate discovery sessions and implementation workshops to confirm requirements, scope, operating model, connectivity approach, and delivery milestones.\nBuild and maintain implementation plans that define deliverables, dependencies, timelines, owners, risks, and escalation paths.\nOrchestrate multiple concurrent implementations by applying disciplined governance, prioritization, and stakeholder alignment.\nMonitor progress, surface delays or control concerns early, and escalate issues promptly with clear mitigation options.\nCommunicate concise, regular updates to clients and internal stakeholders, including senior leaders, with transparent status and next steps.\nArchitect connectivity solutions using host-to-host connectivity, application programming interfaces, secure file transfer, SWIFT messaging, and front-end trade platforms, aligned to the approved operating model.\nTranslate business requirements into functional and technical specifications and align across client technology teams and internal partners.\nCoordinate documentation, account and product setup, entitlements, testing, defect resolution, and production-readiness activities through to completion.\nImprove onboarding outcomes by contributing to process simplification, automation, data analytics, and reusable templates that enhance quality and turnaround times.\nRequired qualifications, skills, and capabilities:\nHold a bachelor’s degree or equivalent professional qualification.\nDemonstrate 6+ years of relevant experience in transaction banking, trade, client onboarding, technical implementation, project management, or financial-services delivery.\nApply practical experience implementing trade finance products, digital banking channels, or transaction banking solutions.\nUnderstand trade products and associated onboarding, documentation, and operational requirements.\nUse technical familiarity with one or more of the following: host-to-host connectivity, application programming interfaces, secure file transfer protocols, SWIFT connectivity and messaging, XML or structured file formats, digital trade or transaction banking portals, and user entitlement/channel-access models.\nPerform effectively in a client-facing implementation, onboarding, project delivery, or service-delivery role.\nManage milestones, dependencies, risks, controls, and escalations across parallel deliverables and stakeholders.\nTranslate client requirements into clear functional or technical implementation requirements and execution-ready plans.\nSolve problems analytically with close attention to detail across documentation, connectivity, testing, and readiness activities.\nCommunicate technical concepts clearly to non-technical stakeholders in both written and verbal formats.\nCollaborate independently and within a regional, cross-functional, matrix organization while maintaining strong client focus and personal accountability.\nPreferred qualifications, skills, and capabilities:\nDeveloping experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.\nCreate reusable implementation materials, checklists, templates, and best practices to support consistent regional execution.\nContribute to continuous improvement initiatives that simplify onboarding steps, reduce manual activity, and improve turnaround times.\nShare product, technical, and market knowledge across the regional team 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