{"id":1464865,"url":"https://alion.io/job/jpmorganchase-lead-process-engineering-vice-president","title":"Lead Process Engineering - Vice President","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":1228,"ghost_share":0.009,"stale_share":0.511,"repost_share":0.058,"time_to_fill_p50_days":9,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":85000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":841},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"BPMN","optional":false}],"status":"live","first_seen_at":"2026-09-29T09:38:20Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-28T07:45:10Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Join us as we build the future of digital banking, where your expertise shapes seamless customer experiences. You’ll be part of a passionate, diverse team focused on creating value and driving innovation. At JPMorgan Chase, we empower you to grow your career, expand your skills, and make a real impact. We value curiosity, collaboration, and a commitment to excellence. Discover an environment where your ideas help redefine what’s possible in banking.\nAs Lead Process Engineer within Process Engineering, you design end-to-end operational journeys across retail banking products and services with a focus on customer outcomes, scalability, and resiliency. You partner with Product, Operations, Technology, Risk, Controls, Compliance, and Legal to align requirements, manage trade-offs, and drive delivery in an agile environment. You shape how processes are designed rather than documenting existing ways of working, raising standards through influence, mentoring, and data-driven continuous improvement.\nIn your first year, you will:\nStrengthen team capability through mentoring, coaching, and raising design standards\nImprove the quality and consistency of process designs across the organization\nReduce downstream design defects through stronger discipline and first-time-right practices\nBecome a trusted partner to Product, Operations, and control functions\nContribute to a culture of ownership, critical thinking, and continuous improvement within Process Engineering\n\nJob Responsibilities:\nDesign and improve end-to-end operational journeys across retail banking products and services using BPMN 2.0 (Signavio or equivalent), focusing on customer outcomes, scalability, and resiliency\nPartner with cross-functional stakeholders across product, operations, technology, risk, controls, compliance, and legal to align on requirements, trade-offs, and delivery timelines\nLead process engineering workstreams by planning work, managing dependencies, and driving decisions to keep initiatives moving in an agile environment\nEmbed risk and controls into designs by identifying operational and regulatory risks early and ensuring appropriate preventive and detective controls are built into the process\nDrive continuous improvement using data, root cause analysis, and feedback loops to simplify, standardize, automate where possible, and reduce rework\nMentor and support junior engineers through coaching, design reviews, and sharing best practices\n\nRequired qualifications, skills, and capabilities:\n10+ years of experience in process engineering, business process management, or operational excellence within retail banking\nDemonstrated experience designing complex operations and customer journeys using BPMN 2.0 and process modeling tools (Signavio or equivalent)\nDemonstrated experience partnering with cross-functional stakeholders across product, operations, technology, risk, controls, compliance, and legal\nDemonstrated experience organizing work, prioritizing, managing dependencies, and driving delivery in an agile product delivery environment\nDemonstrated experience identifying operational and regulatory risks and embedding preventive and detective controls into process designs\nDemonstrated experience driving continuous improvement using data, structured problem-solving, and root cause analysis\nDemonstrated experience mentoring, coaching, and/or leading cross-functional workstreams or initiatives\nStrong knowledge of retail banking products and operational servicing\nStrong analytical capability and structured decision-making\nPreferred qualifications, skills, and capabilities:\nWorking knowledge of artificial intelligence and its application in financial services\nDemonstrated intellectual curiosity and interest in emerging 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