{"id":3601555,"url":"https://alion.io/job/jpmorganchase-lead-software-engineer-servicenow-platform-ao","title":"Lead Software Engineer - ServiceNow Platform AO","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":1107,"ghost_share":0.02,"stale_share":0.578,"repost_share":0.051,"time_to_fill_p50_days":14,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bournemouth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-23T10:13:27Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-04T23:18:03Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"As a Lead Software Engineer / Application Owner at JPMorgan Chase within the ServiceNow Platform team, you will be working closely with the ServiceNow Integrations Application Owner / Data Governance Lead to manage and be accountable for all aspects of application governance for the platform promoting compliance with firm-wide standards including data quality/confidentiality/integrity/retention, control procedures and access management etc.\nAs an Application Owner at JPMorgan Chase within the Infrastructure Platforms Digital Workflows team, you are part of an agile team that works to enhance, design, and deliver the NowPlatform Platform solutions in a secure, stable, and scalable way. As a member of a NowPlatform engineering team, you will have oversight and direction over solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.\nJob responsibilities\nBe person on point for firm-wide assessments and internal/external (SOX/SOC1) audit activities\nKeep track of Harmony/FARM breaks/Core Audit Issues remediation activities. \nAsset registration and compliance (SEAL, API Store)\nOwnership of application artifacts (HLDD, Harmony, JADE)\nControl requirements and evidence management (AO Comms, ERMA, FARM, CORE, Response Central)\nCoordination with stakeholders (Architecture, Controls, Product)\nAccess management related provisioning, deprovisioning and approvals (MTH, Smart Approval, Functional IDs, Digital Certificates)\nPartner with different ServiceNow Core Product teams to support development and testing new/existing constructs for new capabilities on the platform\nEnsure all on-platform data (including metadata) is appropriately classified in line with PI / CI data classification guidelines \nEnsure all off-platform data usage is appropriate by liaising with upstream and downstream integration partners documenting data sourcing contracts in line with firm-wide data sourcing principles\nManage data retention compliance with firm-wide records management policies\nReview and remediate access and entitlement related requirements and exceptions ensuring compliance with policy\nAdds to team culture of diversity, equity, inclusion, and respect\nRequired qualifications, capabilities, and skills\nSenior Stakeholder management skills\nKnowledge of the data lifecycle and data management functions\nUnderstanding of architectural principles and application asset management\nAnalytical mind-set, strong attention to detail\nPreferred qualifications, capabilities, and skills\nServiceNow implementation & data model knowledge highly desirable, but not essential as training and qualification will be provided\nUnderstanding of IT Service Management / IT Operations Management / IT Asset Management concepts desirable\nExperience with statistical data analysis and ability to determine appropriate tools to perform analysis","description_format":"text","description_chars":2988,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A 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