{"id":3988092,"url":"https://alion.io/job/jpmorganchase-lead-software-engineer-staff-salesforce-engineer","title":"Lead Software Engineer - Staff Salesforce Engineer","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":1030,"ghost_share":0.012,"stale_share":0.613,"repost_share":0.049,"time_to_fill_p50_days":15,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"CI/CD","optional":false},{"name":"AWS","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-11-05T15:29:38Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-12T03:47:54Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings.\nJ.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals.\nAs a Lead Software Engineer at JPMorgan Chase within JPM Personal Investing, you will work as a hands-on Staff Salesforce Engineer to drive the development and evolution of our Salesforce-based CRM Servicing platform within JPM Personal Investing. This role combines deep Salesforce engineering expertise with architecture-level thinking and strong delivery leadership. You will design, build, and govern robust, scalable, secure, and maintainable solutions, translating complex business needs into elegant technical outcomes while upholding high engineering standards, DevOps discipline, and a continuous improvement mindset.\nJob Responsibilities:\nDefine and evolve the CRM Servicing engineering strategy aligned to business goals and drive towards a technology target-state architecture for CRM Servicing.\nLead technical discovery and solution architecture as a trusted advisor, aligning designs to business objectives and ensuring stakeholders understand decisions, trade-offs, and implications. Deliver end-to-end Salesforce solutions through build, test, release, and production support.\nOwn architectural decision-making: evaluate options, document decisions (e.g., ADRs), and ensure solutions meet standards for security, scalability, reliability, performance, and maintainability.\nOwn technical direction and governance of complex, integrated solutions to ensure Salesforce fits cohesively into the broader JPM Personal Investing ecosystem, including applications, data platforms, integration layers, identity and security, and the operating model.\nEstablish and operate architecture governance to reduce delivery and operational risk, and conduct implementation and architecture reviews to ensure deliverables align with architectural intent, platform best practices, and firm standards for security, resiliency, SDLC controls, and operational readiness.\nRemain hands-on: build key components, unblock teams through deep technical problem-solving, and lead by example in code quality, performance, observability, and maintainability.\nIdentify, assess, and manage technical and delivery risks; drive issue resolution end-to-end, coordinating across teams to remove blockers and prevent recurrence.\nPartner with engineering teams to evolve the platform architecture within an event-driven microservices ecosystem with heavy Kafka usage, ensuring integration patterns and platform constraints are addressed.\nChampion engineering excellence, including automated testing, CI/CD, observability, release hygiene, and operational support practices.\nMentor and elevate engineers through coaching, design reviews, and consistent patterns and standards across the team\nRequired qualifications, skills, and capabilities:\nExtensive experience designing and delivering solutions on the Salesforce platform, including Sales and Service Clouds, with a track record of successful, production-grade implementations.\nProven ability to translate complex business requirements into technical designs and lead delivery from mobilisation through to production support.\nSolid understanding of financial services, including servicing, client experience, regulatory considerations, and security and privacy expectations.\nStrong engineering fundamentals: scalable design, clean code, test automation, performance tuning, and operational resilience\nStrong understanding of cloud platform architecture principles, including SaaS/PaaS, multi-tenancy, multi-tier architectures, and integration patterns.\nStrong software design fundamentals, including modularity, separation of concerns, resiliency, performance, and maintainability.\nProven experience delivering cross-cloud Salesforce implementations integrated with other cloud and on-premises systems.\nDeep awareness of Salesforce platform constraints, including governor limits and large data volumes, and data migration strategy.\nExperience working in environments requiring strong controls, security standards, and disciplined SDLC/DevOps practices.\nDemonstrated ability to lead through influence, mentor engineers, and drive alignment across teams and stakeholders.\nCollaboration and Cross-team Alignment\nServe as an architecture liaison between Salesforce delivery and JPM Personal Investing engineering teams, ensuring designs align with PI platform standards, integration patterns, and operational expectations.\nFacilitate cross-team alignment on solution options, trade-offs, and implementation approach, including APIs versus events, synchronous versus asynchronous flows, and ownership boundaries, and drive timely decisions.\nTranslate business and product needs into clear technical requirements and architecture direction that engineering teams can implement consistently.\nPartner with engineering leads to identify delivery and operational risks early, including scalability, limits, security, resilience, and observability; agree mitigations and track them through to resolution.\nPromote shared ways of working, including architecture reviews, ADRs, and reusable patterns and guardrails, to reduce friction and improve consistency across PI engineering teams.\nPreferred qualifications, capabilities, and skills:\nMicroservices and event-driven architecture experience, including Kafka and its ecosystem.\nCloud platforms, with AWS preferred.\nInfrastructure as Code, with Terraform preferred.\nSalesforce Certified Technical Architect (CTA), highly desired.\nSalesforce Certified Application Architect.\nSalesforce Certified System Architect.","description_format":"text","description_chars":6118,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-11-09T22:19:33Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.623,"p_room":0.9,"age_days":5,"expected_fill_days":15,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/jpmorganchase-lead-software-engineer-staff-salesforce-engineer","json_url":"https://alion.io/job/jpmorganchase-lead-software-engineer-staff-salesforce-engineer.json","meta":{"generated_at":"2026-11-12T04:56:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10791,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":257},"rest":"https://alion.io/mcp/rest/get_company?id=257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjpmorganchase-lead-software-engineer-staff-salesforce-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjpmorganchase-lead-software-engineer-staff-salesforce-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjpmorganchase-lead-software-engineer-staff-salesforce-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jpmorganchase-lead-software-engineer-staff-salesforce-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjpmorganchase-lead-software-engineer-staff-salesforce-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3988092}},{"tool":"search_jobs","arguments":{"company":"jpmorganchase.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3988092},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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