{"id":3060380,"url":"https://alion.io/job/jpmorganchase-lead-technical-program-manager-applied-ai-markets-operations","title":"Lead Technical Program Manager, Applied AI - Markets Operations","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":1107,"ghost_share":0.02,"stale_share":0.578,"repost_share":0.051,"time_to_fill_p50_days":14,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":140000,"max_usd":299000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":76},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-08-19T09:45:38Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-11-04T23:18:03Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"Join a team rebuilding Markets Operations on a governed agentic platform that is already running critical processes in production. You will lead delivery across parallel platform components, connecting engineering, product, controls, and operations to land releases safely and predictably. This is a senior, hands-on role where you own the single release calendar, unblock dependencies, and make progress and impact measurable. You will help define how we measure agentic systems in production and defend those measures with senior sponsors. If you want to drive outcomes, not just produce status reporting, this role is built for you.\nAs a Lead Technical Program Manager in Applied AI within Markets Operations, you will own the delivery of a governed agentic platform portfolio from planning through release and migration into live operational solutions. You will keep the critical path current, drive cross-team dependencies to closure, and surface trade-offs with clear recommendations. You will define and own a practical metrics framework for delivery, platform health, and business impact, and translate that story to sponsors with evidence that stands up to technical, controls, and audit scrutiny. You will participate in architecture discussions, read decision records, and independently assess whether delivery confidence is supported by evidence.\nJob Responsibilities\nOwn the single release calendar across all platform component streams, keeping dependencies, milestones, and the critical path explicit, current, and actionable.\nMaintain an end-to-end dependency map across engineering, product, design, controls, and operations partners, and hold commitments recorded in it.\nSurface delivery risks and slippage early, driving issues to resolution with clear recommendations and trade-offs.\nRun an effective delivery cadence (planning, checkpoints, and working forums) that stream leads prepare for and rely on.\nCoordinate release and migration sequencing into live solutions so changes do not break running operational processes in production.\nDefine and own a metrics framework covering delivery progress, platform quality and performance, and business impact. The instrumentation for measuring agentic systems is immature across the industry, so expect to build the framework rather than run one you are handed.\nEnsure attribution is evidence-based, assigning issues to the correct pipeline stage, tiering severity consistently, and validating claims before escalation.\nReport outcomes (for example, effort returned to the business and autonomy progression) alongside delivery status, stating clearly where instrumentation does not yet support a claim.\nOwn the cadence, content, and narrative for sponsor and senior management reporting, communicating what shipped, what it is worth, what was learned, and what is at risk.\nMaintain the platform decision record, including what was decided, by whom, on what basis, and what depends on it.\nEstablish lightweight delivery practices and improve reporting tooling so status is derived from systems teams already work in, not manual collection.\nRequired Qualifications, Capabilities, and Skills\nDemonstrated experience running parallel technical workstreams to a shared milestone in a large organization, ideally in a regulated, high-stakes environment.\nTechnical fluency across software delivery, data, and AI systems, with the ability to follow architecture discussions, read decision records, and independently assess delivery risk.\nExperience designing a metrics framework from first principles for work that has not previously been measured, distinguishing activity measures from outcome measures.\nProven ability to secure and sustain commitments from teams outside your reporting line through credibility, relationships, and clear accountability.\nStrong executive communication skills, including directly owning sponsor relationships, making complex technical delivery understandable without losing substance, and defending evidence under challenge.\nDemonstrated willingness to challenge assumptions and delivery confidence when evidence does not support them, while keeping delivery moving through shifting priorities.\nPreferred Qualifications, Capabilities, and Skills\nExposure to AI or agentic systems running in production, including an understanding of what is different about measuring them.\nExperience delivering platform or infrastructure programs where consumers are internal engineering and operations teams.\nExperience partnering with controls, risk, or internal audit on technology delivery evidence and readiness.\nFamiliarity with operations processes in markets, banking, or other transaction-heavy environments.\nExperience deriving delivery reporting from engineering systems rather than manual status collection.\nAbout the team:\nApplied AI builds and runs the governed agentic platform that Markets Operations is being rebuilt on, including case orchestration, agent serving, context and memory, a policy engine that enforces controls deterministically outside the model’s reach, a governed gateway to firm systems, and an operator interface where people supervise and correct what agents do. Several operational solutions run on the platform today, with more committed.","description_format":"text","description_chars":5252,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-22T06:10:52Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.27,"p_room":0.28,"age_days":76,"expected_fill_days":14,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/jpmorganchase-lead-technical-program-manager-applied-ai-markets-operations","json_url":"https://alion.io/job/jpmorganchase-lead-technical-program-manager-applied-ai-markets-operations.json","meta":{"generated_at":"2026-11-05T02:34:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3255,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":257},"rest":"https://alion.io/mcp/rest/get_company?id=257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjpmorganchase-lead-technical-program-manager-applied-ai-markets-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjpmorganchase-lead-technical-program-manager-applied-ai-markets-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjpmorganchase-lead-technical-program-manager-applied-ai-markets-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jpmorganchase-lead-technical-program-manager-applied-ai-markets-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjpmorganchase-lead-technical-program-manager-applied-ai-markets-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3060380}},{"tool":"search_jobs","arguments":{"company":"jpmorganchase.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3060380},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}