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Salary
$169k – $337k per year (Estimated)
Location
In office (New York)
Seniority
Architect
Overview
Company
Impact
Profile match
JPMorgan Chase & Co. is a leading global financial services firm and the largest banking institution in the United States by assets. Headquartered in New York City, the company offers a comprehensive range of financial solutions, including investment banking, asset management, treasury services, and commercial banking. Through its widely recognized consumer division, Chase, it delivers retail banking, credit card, and mortgage services to tens of millions of households across the globe.

Lead strategic business intelligence and analytics initiatives by driving portfolio governance, delivery execution, and cross-functional coordination to deliver measurable business outcomes at scale.

As a Business Intelligence & Analytics Program Manager, you will lead a complex portfolio of strategic initiatives across multiple workstreams, serving as the central point of coordination between business, analytics, technology, and governance stakeholders. You will establish and oversee the operating model, drive execution against key milestones, and ensure initiatives are delivered in a scalable, compliant, and production-ready manner. The role requires strong program governance, executive communication, and the ability to manage cross-functional dependencies while providing transparency into portfolio performance and outcomes.

Job Responsibilities

  • Lead portfolio intake, prioritization, and backlog management across multiple workstreams, ensuring alignment with strategic objectives and organizational capacity
  • Establish and maintain a scalable operating model that drives consistent, compliant, and production-ready delivery across initiatives.
  • Define, monitor, and report on OKRs, delivery metrics, milestones, and success measures to track portfolio performance.
  • Partner with senior stakeholders to provide executive communications, governance reporting, and steering committee updates.
  • Develop and maintain management reporting materials, including weekly and monthly updates highlighting progress, risks, dependencies, and key decisions.
  • Standardize intake processes, templates, and change management frameworks to improve consistency, transparency, and operational efficiency.
  • Coordinate resource planning and capacity management across teams to support delivery objectives and business priorities.
  • Proactively identify and manage risks, issues, dependencies, and data-related challenges, driving mitigation plans and escalation where appropriate.

Required qualifications, Capabilities & Skills

  • Extensive experience leading programs or portfolios within a complex, cross-functional environment.
  • Demonstrated ability to establish governance frameworks, operating models, and scalable delivery processes.
  • Strong project and program management expertise with experience managing multiple concurrent initiatives and stakeholders.
  • Exceptional communication and presentation skills with experience delivering executive-level updates and recommendations.
  • Proven ability to drive prioritization, decision-making, and execution across diverse stakeholder groups.
  • Strong analytical mindset with experience leveraging metrics, KPIs, and OKRs to measure delivery performance and outcomes.
  • Experience managing risks, dependencies, and resource allocation within large-scale transformation or analytics programs.

Preferred qualifications, Capabilities & Skills

  • Experience supporting Business Intelligence, Data & Analytics, Reporting, or Transformation organizations.
  • Familiarity with Agile delivery methodologies and portfolio management practices.
  • Experience with project and workflow management tools such as JIRA, Confluence, or similar platforms.
  • PMP, Agile, SAFe, or related program management certifications preferred.
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