Salary
≈ $172k – $310k per year (Estimated)
Location
In office (Jersey City)
Seniority
Staff · 5+ years exp
Overview
Company
Impact
Profile match
JPMorgan Chase & Co. is a leading global financial services firm and the largest banking institution in the United States by assets. Headquartered in New York City, the company offers a comprehensive range of financial solutions, including investment banking, asset management, treasury services, and commercial banking. Through its widely recognized consumer division, Chase, it delivers retail banking, credit card, and mortgage services to tens of millions of households across the globe.
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Cloud Foundational Services (CFS) supporting the Site Reliability Engineering (SRE) teams, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Participates in defining the product component roadmap and backlog
- Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
- Participates in the quarterly planning process with engineering teams
- Refines features requests in collaboration with engineering and collaborates
- Leads data driven innovation to optimize end to end delivery lifecycle
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
- Experience with Public Cloud Providers & capabilities at an Enterprise Scale - Google Cloud Platform (GCP), AWS experience required
- Domain knowledge or previous experience within Infrastructure or Technology Platforms
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Previous team management experience
- Working knowledge of Agile methodologies and tools such as Jira, Confluence
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