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Salary
$176k – $356k per year (Estimated)
Location
In office (Plano)
Seniority
Architect · 8+ years exp
Overview
Company
Impact
Profile match
JPMorgan Chase & Co. is a leading global financial services firm and the largest banking institution in the United States by assets. Headquartered in New York City, the company offers a comprehensive range of financial solutions, including investment banking, asset management, treasury services, and commercial banking. Through its widely recognized consumer division, Chase, it delivers retail banking, credit card, and mortgage services to tens of millions of households across the globe.

You are passionate about shaping the future of digital lending experiences and driving product innovation at scale. As a Vice President Product Manager, you will lead the strategy, design, and delivery of client-facing lending solutions that transform complex processes into seamless digital experiences. You will drive end-to-end workflow modernization and straight-through processing (STP) across the lending lifecycle, enabling faster credit decisions, improved client satisfaction, operational efficiency, and scalable growth.

With a strong commitment to client experience, scalability, resiliency, and operational excellence, you willcollaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations and creates measurable business value.

Job responsibilities

  • Define and execute the product vision, strategy, and roadmap for digital lending products and client-facing application.

  • Lead the digitization and process transformation of complex lending and credit origination processes.

  • Drive end-to-end (E2E) workflow modernization and straight-through processing (STP) initiatives to reduce manual touchpoints and improve efficiency.

  • Own and prioritize the product backlog, balancing customer needs, business value, risk, and technology investments.

  • Partner with cross-functional teams to design and deliver intuitive, scalable, and compliant digital solutions.

  • Leverage data, customer insights, and market research to identify innovation opportunities and drive product decisions.

  • Establish and monitor key success metrics, including client adoption, digital engagement, STP rates, turnaround times, operational efficiency, risk posture, and platform reliability.

  • Lead product delivery from ideation through launch and continuous optimization, ensuring alignment across stakeholders and measurable business outcomes.

Required Qualifications, Capabilities, and Skills

  • 8+ years of experience in Product Management, Lending, Digital Transformation, Workflow Automation, or a relateddomain.

  • Proven experience leading complex products and strategic initiatives through the full product lifecycle.

  • Experience building client-facing applications, digital servicing platforms, and self-service capabilities.

  • Demonstrated successsimplifying, digitizing, and automating complex business processes and workflows.

  • Experience driving process transformation, workflow modernization, and straight-through processing initiatives.

  • Strong understanding of Agile delivery, product strategy, data analytics, user-centered design, and platform scalability.

  • Exceptional stakeholder management, communication, and leadership skills within highly matrixed organizations.

Preferred Qualifications, Capabilities, and Skills

  • Experience in Corporate Banking, Commercial Banking, Credit Origination, Lending Operations, or Financial Services.

  • Knowledge of digital lending platforms, workflow orchestration, automation technologies, and straight-through processing solutions.

  • Experience leading large-scale modernization and transformation programs.

  • Familiarity with AI-enabled workflows, intelligent decisioning, and digital process optimization solutions.

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