{"id":3049267,"url":"https://alion.io/job/jpmorganchase-salesforce-marketing-cloud-builder-associate","title":"Salesforce Marketing Cloud Builder-Associate","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":1184,"ghost_share":0.007,"stale_share":0.506,"repost_share":0.055,"time_to_fill_p50_days":9,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":120000,"max_usd":258000,"period":"year","method":"role_country_seniority_unknown","sample_n":2118},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-08-31T14:10:25Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-26T06:29:15Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Our team is dedicated to executing innovative marketing strategies that enhance customer engagement and brand loyalty. We focus on implementing data-driven campaigns across multiple channels, ensuring precise targeting and effective delivery.\nAs a Salesforce Marketing Cloud Builder-Associate on the Marketing Execution team, you should have expertise in orchestrating omni-channel customer journeys. You will design and execute omni-channel customer journeys to create engaging and personalized marketing experiences leveraging Salesforce Marketing Cloud AI capabilities to improve relevance, speed to market, and operational efficiency. By collaborating with cross-functional teams, you will streamline processes and optimize efforts to achieve business objectives. Our commitment to execution excellence drives impactful results and strengthens our brand presence while increasingly automating BAU activities as a first step toward more agentic, always-on marketing operations.\nJob Responsibilities\nDesign and execute marketing campaigns within Salesforce Marketing Cloud to ensure a unified and seamless customer experience and incorporate AI-driven optimization features where appropriate (e.g., improving targeting, engagement, and performance).\nDevelop and optimize customer journeys using Journey Builder, ensuring personalized and seamless experiences for our customers including AI-supported journey decisioning, testing, and optimization to improve customer outcomes and reduce manual effort.\nDesign and code responsive HTML email templates for effective communication with customers and partner with stakeholders.\nCollaborate with Marketing teams and other stakeholders to ensure timely execution of marketing communication across channels and help translate business goals into AI-enabled use cases.\nDevelop and implement marketing automation processes to streamline repetitive tasks and improve overall efficiency including identifying BAU tasks suitable for AI-assisted automation (e.g., campaign QA support, journey monitoring, performance insights) in alignment with controls and governance.\nRequired qualifications, capabilities and skills\nBachelor’s degree in a relevant field (e.g., Information Systems, Information Technology, Computer Science).\nProven experience working with Salesforce Marketing Cloud and Segment or CDP platforms.\nExpertise in utilizing Journey Builder to create seamless and engaging customer experiences.\nStrong experience in designing and coding responsive HTML email templates for optimal display across devices.\nComprehensive knowledge of industry best practices in designing and implementing omni-channel journeys.\nWorking knowledge of Salesforce Marketing Cloud AI capabilities (e.g., Einstein features within SFMC) and how to apply them to improve personalization, targeting, and performance while adhering to governance, compliance, and brand standards.\nAbility to interpret and act on AI-driven insights (e.g., engagement trends, audience opportunities) to inform journey optimization and operational efficiency.\nExperience working in an Agile environment and with Agile project methodologies.\nExperience partnering with analytics/data science, product, or platform teams to operationalize AI-enabled marketing improvements (e.g., scalable personalization, experimentation, and optimization).\nPreferred qualifications, capabilities and skills\nAbility to develop comprehensive technical/functional documentation and establish best practices documentation and user guides.\nStrong problem-solving skills and ability to work under pressure with tight deadlines.\nExcellent communication skills and ability to collaborate effectively with cross-functional teams.\nHigh energy and solutions-oriented individual with a proactive approach to challenges.\nComfort driving automation-first ways of working (phase one: BAU automation; 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