{"id":2973389,"url":"https://alion.io/job/jpmorganchase-senior-lead-site-reliability-devops-engineer","title":"Senior Lead Site Reliability / DevOps Engineer","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":954,"ghost_share":0.006,"stale_share":0.526,"repost_share":0.061,"time_to_fill_p50_days":9,"computed_at":"2026-10-22T06:10:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glasgow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":196000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Dynatrace","optional":false},{"name":"ElasticSearch","optional":false},{"name":"GitLab","optional":false},{"name":"Grafana","optional":false},{"name":"InfluxDB","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenSearch","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"AWS","optional":true},{"name":"DNS","optional":true},{"name":"Linux","optional":true},{"name":"TCP/IP","optional":true}],"status":"live","first_seen_at":"2026-05-18T12:25:29Z","employer_posted_date":"2026-05-18","last_verified_at":"2026-10-22T17:55:37Z","board_verified":true,"closed_at":null,"days_open":157,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":156},"description":"Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch reliability and observability for our most critical platforms.\nAs a Senior Lead Site Reliability / DevOps Engineer at JPMorgan Chase within the Commercial & Investment Bank, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of reliability, observability, and performance challenges that span multiple technologies and applications.\nJob responsibilities\nRegularly provides technical guidance and direction on site reliability practices to support the business and its technical teams, contractors, and vendors\nDevelops secure and high-quality production code for reliability tooling and telemetry pipelines, and reviews and debugs code written by others\nDrives decisions that influence reliability design, observability architecture, application functionality, and technical operations and processes\nServes as a function-wide subject matter expert in one or more areas of site reliability, observability, or telemetry engineering\nLeads resiliency design reviews and breaks up complex reliability problems into digestible work for other engineers, acting as a technical lead for large-sized products\nActs as the main point of contact during major incidents, demonstrating the skills to identify and solve issues quickly to avoid financial losses, and champions blameless postmortem culture\nCollaborates with team members and stakeholders to define comprehensive service level indicators, service level objectives, and error budgets\nDesigns, implements, and maintains operational reliability for large-scale OpenTelemetry pipelines on hybrid on-prem/cloud environments, supporting telemetry ingestion, processing, and export to backends such as InfluxDB, Prometheus, Elasticsearch, and OpenSearch\nDrives the assessment, refactoring, and incremental migration of custom legacy telemetry collection code to standardized OpenTelemetry instrumentation, reducing technical debt while maintaining system stability\nActively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices, and influences peers and project decision-makers to consider the use and application of leading-edge observability and reliability technologies\nAdds to the team culture of diversity, opportunity, inclusion, and respect\nRequired qualifications, capabilities, and skills\nFormal training or certification on software engineering concepts and advanced applied experience delivering system design, application development, testing, and operational stability\nAdvanced knowledge of reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices, with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, observability, distributed systems, etc.)\nAdvanced proficiency in one or more programming languages (e.g., Java, Python, Go, etc.)\nAdvanced proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, Elasticsearch, etc.\nProficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)\nExperience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)\nHands-on experience with the design, deployment, and operation of OpenTelemetry collectors in production environments, focusing on technical aspects such as configuring, optimizing, and troubleshooting OTLP endpoints and receivers\nAbility to tackle reliability design and functionality problems independently with little to no oversight\nPractical cloud native experience\nAbility to expand and collaborate across different levels and stakeholder groups\n\nPreferred qualifications, capabilities, and skills\nKnowledge of distributed tracing, metrics, and logging best practices\nCertification in AWS, Kubernetes, or relevant technologies\nProven track record in system health monitoring, capacity management, and blameless postmortems for high-availability services\nDeep understanding of distributed system design principles, networking (TCP/IP, DNS, load balancing), and Linux internals\nContributions to open-source observability or telemetry projects\nExperience working with agent control planes and management protocols; 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