{"id":3010142,"url":"https://alion.io/job/jpmorganchase-technical-implementation-manager-ii-3","title":"Technical Implementation Manager II","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":95,"open_postings":741,"ghost_share":0.009,"stale_share":0.333,"repost_share":0.09,"time_to_fill_p50_days":8,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":111000,"max_usd":226000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":441},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T18:03:56Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T21:01:13Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Are you ready to make a significant impact by leading and managing treasury product implementation processes for new and existing clients as they transition to the Chase banking platform? Join us at JP Morgan Chase and be part of a diverse and innovative global organization that offers endless opportunities for growth and development. As a Client Onboarding and Product Implementation Associate, you will play a pivotal role in shaping our clients' first experiences with us, ensuring a seamless transition and fostering strong relationships from the very first interaction. Together, we will drive satisfaction and success in a dynamic global environment.\nAs a Client Implementation Associate within the Commercial and Investment Bank, you will lead the charge in delivering exceptional onboarding experiences. You will be at the forefront of shaping our clients' first interactions with us, ensuring a seamless transition and fostering strong relationships. Your role is crucial in driving satisfaction and success, and you will be part of a diverse and innovative team that values growth and development. Together, we will create a dynamic and collaborative environment that supports our clients and our community.\nJob Responsibilities:\nLead the execution of strategic initiatives to ensure a smooth transition for new and existing clients to the Chase banking platform.\nOwn the product implementation process and training experience for your assigned clients.\nMeet and connect with clients and internal stakeholders through Zoom, Email, and other collaborative technologies.\nBuild and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations, and Product Management.\nDrive continuous improvement in our operating platform, using innovation and design thinking techniques to enhance efficiency and resilience.\nImplement mixed payable solutions and support clients with technical specifications for treasury services.\nManage client and partner expectations by establishing timelines and dependencies.\nDemonstrate creative problem-solving skills and take ownership of issues when they arise.\nEnsure adherence to policy and procedures, maintaining high standards of anti-fraud awareness.\nCollaborate with a diverse and innovative global team, contributing to a culture of inclusion and growth.\nParticipate in Business Resource Groups to engage with colleagues on topics such as ethnicity, gender, and more.\nRequired qualifications, capabilities, and skills:\n3+ years of experience in managing and executing strategic initiatives in a professional field.\nProven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms.\nTechnical project management experience in a dynamic client-facing environment.\nStrong communication skills with the ability to partner and influence others towards a common goal.\nProficiency in data and tech literacy, with a willingness to understand and implement innovation and design thinking techniques.\nExperience in managing client and internal partner expectations, establishing timelines, and managing dependencies.\nComfort in using technology such as Microsoft Office tools, WebEx, and other collaboration tools for enhanced client discussions.\nDemonstrated ability to build and maintain strong relationships with key partners.\nExperience in coaching or mentoring team members and managing conflict effectively.\nStrategic thinking with the ability to adapt to change.\nAdherence to policy and procedures, meeting or exceeding established Service Level Agreements (SLA).\nPreferred qualifications, capabilities, and skills:\nBachelor of Science or Bachelor of Arts Degree.\nPassion for learning new operating models, technologies, and industry trends.\nTechnical client consulting experience to support technical roles.\nAbility to clearly communicate, partner, and influence, leading others to a common goal.\nDue recognition for professional qualifications attained from reputable training institutes or professional bodies.\nDeveloping experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes\nFinal Job Grade and officer title will be determined at time of offer and may differ from this posting.\nSome travel required (10%) to visit clients and internal partners.\nPlease note this role is not eligible for employer immigration sponsorship.","description_format":"text","description_chars":4487,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A 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