{"id":2065304,"url":"https://alion.io/job/jpmorganchase-technical-implementation-manager-vice-president","title":"Technical Implementation Manager Vice President","company":{"id":257,"name":"JPMorganChase","domain":"jpmorganchase.com","url":"https://alion.io/company/jpmorganchase","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":91,"open_postings":1139,"ghost_share":0.007,"stale_share":0.52,"repost_share":0.056,"time_to_fill_p50_days":9,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":190000,"max_usd":381000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":182},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T17:39:20Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-24T23:19:21Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Own the moments that matter most in payments-complex client integrations, high-visibility launches, and the relationships that keep strategic merchants thriving. In this senior individual contributor role, you’ll bring deep platform expertise and a client-first mindset to help deliver seamless onboarding and long-term retention. If you enjoy solving complex technical problems, leading calm and confident conversations under pressure, and partnering across teams to drive outcomes, this role offers meaningful impact and visibility.\nAs a Technical Implementations Vice President within Client Onboarding & Service, you will serve as a subject matter expert on the Stratus or Tandem payment platform and guide complex client integrations from certification through go-live. You’ll work directly with a portfolio of strategic, high-revenue merchants and collaborate closely with internal partners to deliver a streamlined experience and high client satisfaction. You’ll join a newly formed team where processes and measures are evolving-bringing structure, clear communication, and a focus on outcomes to help shape how we support top-tier clients.\nJob responsibilities\nLead end-to-end client integration certification and testing activities for your assigned portfolio\nAdvise clients on technical integration approaches, requirements, and readiness milestones\nTranslate complex client requirements into clear plans, actions, and follow-ups across stakeholders\nCoordinate with internal partners to resolve technical issues and unblock progress quickly\nTrack risks, issues, and dependencies, and communicate status with clarity and accuracy\nManage multiple high-priority workstreams with prompt turnaround times and strong attention to detail\nMaintain strong client relationships through proactive engagement and reliable delivery\nFacilitate discussions with senior client and internal stakeholders, including de-escalation when needed\nSupport scheduled go-live activities, including occasional work outside standard business hours\nAssist clients after hours during go-live-related emergencies tied to certification and testing\nContribute to special projects and help evolve team workflows, measures, and operating practices\nRequired qualifications, capabilities, and skills\n5+ years of experience in the payments industry\nExpertise in the Stratus or Tandem payment platform\nExperience leading client certification processes and/or complex client integration projects\nStrong understanding of payment network connectivity and related protocols\nDemonstrated ability to take ownership and drive issues to resolution\nStrong technical consulting, troubleshooting, and analytical problem-solving skills\nAbility to understand and document complex technical requirements and specifications\nStrong written and verbal communication skills, with professional presence in client-facing settings\nAbility to manage escalations with urgency, empathy, and composure\nProven ability to collaborate effectively with cross-functional partners and senior stakeholders\nPreferred qualifications, capabilities, and skills\nGateway platform knowledge in addition to Stratus or Tandem and experience with EMV certification (or demonstrated ability to learn it quickly)\nExperience certifying on core transaction processing and gateway platforms (e.g., Stratus, Tandem, Orbital Gateway)\nFormal project management training or practical application of project management concepts\nProject Management Professional (PMP) certification\nAdvanced understanding of networking and connectivity protocols\nProficiency with Microsoft Visio, PowerPoint, and Excel\nDemonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives","description_format":"text","description_chars":3876,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Asset Management & Funds","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-08T03:38:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3,429 · green card filings: 933","filings_12m":3429,"filings_prev_12m":3601,"green_card_filings_12m":933,"median_offered_wage_usd":160366,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":88}],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.539,"p_room":0.45,"age_days":16,"expected_fill_days":9,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/jpmorganchase-technical-implementation-manager-vice-president","json_url":"https://alion.io/job/jpmorganchase-technical-implementation-manager-vice-president.json","meta":{"generated_at":"2026-10-25T00:48:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1197,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":257},"rest":"https://alion.io/mcp/rest/get_company?id=257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjpmorganchase-technical-implementation-manager-vice-president"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjpmorganchase-technical-implementation-manager-vice-president"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjpmorganchase-technical-implementation-manager-vice-president"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jpmorganchase-technical-implementation-manager-vice-president\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjpmorganchase-technical-implementation-manager-vice-president"}]}