{"id":1617800,"url":"https://alion.io/job/jri-office-manager","title":"Office Manager","company":{"id":1935431,"name":"Justice Resource Institute","domain":"jri.org","url":"https://alion.io/company/jri-org","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-09T06:01:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":33,"currency":"USD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-01T11:20:55Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-10T01:02:48Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Who We Are Looking For:\nAre you the Office Manager we have been looking for? In this position, you will be able to convey your passion for helping others with a dynamic team by bringing an energetic and positive approach in support of our staff and youth.\nJRI’s Children's Friend and Family Services is seeking a compassionate, organized, and dependable Office Manager to oversee the day-to-day administrative operations of our mental health facility. The Office Manager will help ensure that clients receive a welcoming, respectful, and efficient experience while supporting clinicians and administrative staff.\nThe ideal candidate is highly organized, discreet, comfortable working in a behavioral health setting, and committed to maintaining a calm, trauma-informed, and client-centered environment. Our mission is to ensure they can access the vital services necessary for them to flourish at home, in school, and within their communities.\nCompensation\nThe pay range for this position is $19.00 to$33.00 per hour. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future.\nIn this position, you will:\nManage daily front-office operations and administrative workflows.\nWelcome clients, families, visitors, and referral partners in a professional and compassionate manner.\nMaintain accurate client records and ensure timely documentation.\nHandle phone calls, correspondence, referrals, and general inquiries.\nVerify insurance information and assist with billing, authorizations, and payment processes.\nMonitor office supplies, equipment, and facility needs.\nCoordinate communication among clients, clinicians, leadership, and external providers.\nSupport compliance with HIPAA, privacy regulations, facility policies, and applicable state requirements.\nPrepare reports, track office metrics, and assist with administrative audits.\nHelp develop and improve office procedures to enhance efficiency and client care.\nRespond appropriately to sensitive or urgent situations and follow established safety protocols.\nPerform other administrative duties as assigned.\nProcess and maintain all required State and Local Building Inspections.\nSupport the office Admin Assistant in all office related tasks and systems.\nSafeguard the privacy and confidentiality of employee information in accordance with all relevant regulations.\nWhy JRI?\nBe who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.\nWe offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!\nReimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!\nAccess to our excellent Blue Cross medical and Delta Dental benefits.\nRetirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.\nProfessional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!\nWellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.\nGenerous paid time off up to 19 days for full time employees in your first year and much more!\nRequirements:\nMust be 21 years or older.\nBachelor’s degree in human resources or related field preferred but not required. \n3 - 5 years prior human resource, office management and/or administrative experience.\nExceptional interpersonal and communication skills.\nExcellent computer skills using a variety of applications and programs along with the ability to quickly learn additional tools.\nExperience and comfort working in a health and human service environment.\nStrong organizational skills and attention to detail.\nAbility to work independently in a fast-paced environment.\nA valid driver’s license and the ability to travel between sites.\nBackground and driving record checks will be performed.\nAt JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person's contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer.","description_format":"text","description_chars":4835,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:36:59Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.587,"p_room":1,"age_days":7,"expected_fill_days":25,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":false},"html_url":"https://alion.io/job/jri-office-manager","json_url":"https://alion.io/job/jri-office-manager.json","meta":{"generated_at":"2026-10-10T02:22:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4330,"day_limit":5000,"remaining_today":670,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1935431},"rest":"https://alion.io/mcp/rest/get_company?id=1935431"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjri-office-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjri-office-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjri-office-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jri-office-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjri-office-manager"}]}