{"id":3050613,"url":"https://alion.io/job/jsw-energy-sme-it-infrastructure-operations","title":"SME - IT Infrastructure Operations","company":{"id":2626240,"name":"JSW Energy","domain":"jswenergy.in","url":"https://alion.io/company/jswenergy","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"TurboHire","truth_index":{"grade":"C","score":64,"open_postings":15,"ghost_share":0.6,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-05T05:54:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Linux","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-08-04T12:26:15Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-05T15:37:37Z","board_verified":true,"closed_at":null,"days_open":93,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":92},"description":"Role Purpose\nSupport the day-to-day operations, stability, and availability of enterprise and plant IT infrastructure. Ensure reliable, secure, and efficient infrastructure services across data center, network, end-user, and cloud environments to enable business, manufacturing, and digital operations.\nKey Responsibilities\nInfrastructure Operations & Support\nMonitor and support enterprise IT infrastructure to ensure high availability and performance.\nHandle incidents, service requests, and problem resolution within defined SLAs. Perform root-cause analysis and support continuous service improvement.\nNetwork & Connectivity\nSupport LAN, WAN, Wi-Fi, and Internet connectivity for offices, plant and shopfloor. Assist with troubleshooting network and connectivity issues.\nServer, Cloud & End-User Infrastructure\nSupport Windows/Linux servers, virtualized environments, cloud infrastructure (Azure/AWS) and hybrid environments.\nSupport end-user computing, including desktops, laptops, printers, and peripherals.\nExecute patching, upgrades, and routine maintenance activities.\nSecurity & Compliance\nFollow infrastructure security standards, hardening guidelines, and access controls.\nSupport patch compliance, endpoint security, and vulnerability remediation.\nManufacturing & Plant IT Support\nSupport infrastructure and connectivity for MES, handheld devices, scanners, HMIs, and shop-floor systems. Coordinate with OT and cybersecurity teams for IT-OT integration support.\nVendor & Service Coordination\nWork with infrastructure vendors and service providers for issue resolution.\nTrack service tickets and escalate issues as required.\nSupport vendor-led maintenance and upgrades.\nExperience & Qualifications\nEducation\nBachelor’s degree in information technology, Computer Science, Electronics, or related discipline.\nExperience\n2-4 years of experience in IT Infrastructure Operations or Support.\nExposure to manufacturing or automotive environments preferred.","description_format":"text","description_chars":1961,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Energy & Utilities","Financial Services"],"lifecycle":[{"event":"open","at":"2026-10-22T02:23:47Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.449,"p_room":0.36,"age_days":92,"expected_fill_days":53,"reasons":["conf:1","stale_co","win:tail","crowd:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/jsw-energy-sme-it-infrastructure-operations","json_url":"https://alion.io/job/jsw-energy-sme-it-infrastructure-operations.json","meta":{"generated_at":"2026-11-05T17:31:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22877,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2626240},"rest":"https://alion.io/mcp/rest/get_company?id=2626240"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjsw-energy-sme-it-infrastructure-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjsw-energy-sme-it-infrastructure-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjsw-energy-sme-it-infrastructure-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jsw-energy-sme-it-infrastructure-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjsw-energy-sme-it-infrastructure-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3050613}},{"tool":"search_jobs","arguments":{"company":"jswenergy.in","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3050613},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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