{"id":1274902,"url":"https://alion.io/job/jtg-consulting-group-lab-it-solution-engineer","title":"Lab IT Solution Engineer","company":{"id":680416,"name":"JTG Consulting Group","domain":"jtg.group","url":"https://alion.io/company/jtg-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":118000,"max_usd":236000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":208},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-25T14:29:54Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-27T23:12:04Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Be a part of our journey\n\nAt JTG we believe employees are the company’s most valuable assets, and the key to our continued rapid expansion and success. With a sharp focus on employee satisfaction, continuous improvement and delivering the highest quality services, we are built for long-term and sustainable growth. The JTG family is dedicated to cultivating an environment that enhances the experience of both employees and clients.\nWe have a dynamic team, and recruit and work with only the best in the industry. We are looking for talented, enthusiastic, and dedicated professionals who are passionate about laboratory IT and helping clients ultimately improve the delivery of patient care. If you are motivated, determined, and excited to help drive our progress, we are interested in learning about you.\nOne Team, One Dream\nWe’re all in this together, and at JTG we are family and foster a culture of collaboration, mutual respect, integrity, fun, and diversity. We have a shared vision of making a difference in the healthcare space, and our work is extremely rewarding. Our support and commitment to each other, and to our extended family of clients, is unparalleled.\nWe want you to thrive\nYour personal success and well-being matter! At JTG we ensure each employee’s work leaves the space needed to meet family obligations, attend to personal goals and pursue professional development. We help make sure all aspects of your life are well taken care so you can concentrate on your priorities and flourish while maintaining a healthy work-life balance.\nWe want our employees to feel valued and share in our success by being rewarded for their hard work and contributions, and offer manageable project loads and attractive compensation packages including:\nCompetitive Salaries\nPaid Company Holidays\nPaid Time Off\nSick Leave\nFlexible Working Hours\nRemote Positions - Work from home\nHealth, Dental & Vision Insurance\n401(k) + Employer Match\nCareer Advancement Opportunities\nOn-Going Education & Professional Development Opportunities\nJTG Consulting Group, LLC is a certified minority-owned business and an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.\nLab IT Solution Engineer\nJob Summary\nThe Lab IT Solution Engineer reports directly to the Chief Services Officer and is focused on supporting the Sales organization. The Lab IT Solution Engineer serves as a technical and solutions-focused partner within JTG Consulting Group’s sales process, helping prospective and existing clients translate laboratory, technology, and operational needs into well-defined solutions.\nThe role applies laboratory IT expertise, problem-solving, and strong communication skills to support client discovery, scoping, estimating, proposal and Statement of Work (SOW) development, and the transition of awarded work to Services. Working collaboratively with Sales, Services, and JTG subject matter experts, the Lab IT Solution Engineer helps coordinate internal communication as well as gather and document requirements.\nThe Lab IT Solution Engineer owns the development and maintenance of accurate client quotes based on the scope, assumptions, resource requirements, pricing guidance, and delivery inputs validated by the appropriate Sales and Services stakeholders. The role helps ensure proposed solutions and related documentation are technically sound, appropriately scoped, accurately quoted, and aligned with client needs and JTG’s capabilities. The Lab IT Solution Engineer also supports pre-sales activities, including participating in client calls and presenting proposed quotes to clients as needed.\nJob Duties and Responsibilities\nSales Engineering, Scoping & Solution Development\nSupport the Sales opportunity owner during client discovery and scoping conversations by providing the Sales team with the technical and solution-focused questions needed to understand client objectives, workflows, systems, integrations, requirements, constraints, and success criteria\nWork with Sales, Services, and subject matter experts to translate client needs and technical requirements into clearly defined proposed solutions, including scope, deliverables, assumptions, exclusions, dependencies, resource requirements, and level-of-effort considerations\nCoordinate formal Services and subject-matter-expert review of proposed solutions to validate feasibility, resource requirements, delivery assumptions, risks, dependencies, and level of effort before a quote or SOW is released to the client. Lead the technical portion of client scope and solution walkthroughs in partnership with Sales, clearly communicating the recommended approach, deliverables, assumptions, exclusions, dependencies, and relevant solution considerations\nCollaborate with sales to address client questions and scope refinement as needed, coordinating internally to ensure changes are accurately reflected in the proposed solution and quote\nIdentify technical, operational, integration, resource, and implementation considerations that may impact solution scope, timeline, cost, or delivery\nSupport a structured transition of awarded work from Sales to Services, ensuring client requirements, assumptions, commitments, scope, and quoted services are clearly documented and communicated\nQuoting & Proposal Development\nOwn the development of client quotes based on the defined scope, resource requirements, level of effort, pricing structure, and applicable JTG standards\nEnsure quotes accurately reflect the proposed scope of work, deliverables, assumptions, resources, timelines, and other applicable requirements\nCoordinate required review and approval of pricing, resource requirements, delivery assumptions, margin, and exceptions before finalizing client quotes. Sales owns commercial positioning and client negotiation.\nMaintain consistency and accuracy across scoping documentation, quotes, proposals, and SOWs\nUpdates quotes when client requirements, scope, assumptions, or resource needs change during the sales process\nSupport the development of proposals, SOWs, and other client-facing sales documentation by providing accurate technical, scoping, and pricing information\nMaintain appropriate documentation of quote assumptions, revisions, and approvals throughout the sales process\nContinuously identify opportunities to improve JTG’s scoping and quoting processes, tools, templates, and overall efficiency\nClient Presentations & Technical Sales Support\nSupport technical portions of client discussions, solution walkthroughs, presentations, and other pre-sales activities in partnership with the Sales opportunity owner\nServe as a technical resource during prospective and existing client conversations, responding to questions and providing recommendations based on JTG’s capabilities and industry expertise\nTranslate highly technical laboratory IT concepts into clear business and operational value for both technical and non-technical audiences\nSupport Sales in addressing technical questions and client objections throughout the sales process\nParticipate in onsite client meetings, workflow assessments, conferences, industry events, and other sales activities as needed\nSales Support & Market Knowledge\nProvide technical and subject matter expertise for Requests for Information (RFIs), Requests for Proposal (RFPs), and other prospective client inquiries\nDevelop and maintain reusable solution engineering materials, including technical content, solution descriptions, scoping tools, quoting resources, and other sales resources\nMaintain current knowledge of JTG’s service offerings, capabilities, delivery models, and available expertise to appropriately position and quote solutions\nMaintain working knowledge of laboratory IT market trends, technologies, vendor solutions, and competitive offerings to effectively support client conversations\nOther tasks and projects as assigned\nJob Qualifications\nEducation & Experience\nBachelor’s Degree (required)\nExperience working as a Medical Laboratory Scientist (preferred)\nMinimum 5 years of experience in Laboratory Information Systems\nMinimum 5 years of experience in Clinical Processes\nMinimum 2 years of relevant experience working in solution engineering or HIT Implementation\nDemonstrated experience developing scopes, estimates, quotes, proposals, and Statements of Work for professional or technical services.\nExperience coordinating client requirements across Sales, technical subject matter experts, and service-delivery teams.\nKnowledge of clinical standards, documentation methods and existing practices\nDemonstrated technical skills and aptitudes related to all computer related activities\nDemonstrated ability to understand all laboratory related computer applications, and the ability to learn and apply new applications and programs\nCompetencies\nUnderstanding of HIPAA, PHI security considerations, and healthcare data compliance\nFamiliarity with clinical standards, clinical processes, laboratory workflows, documentation methods, existing practices and clinical lab regulations and quality management systems, i.e., FDA, CAP, CLIA, AABB, HIPAA, etc.\nAbility to work independently but also as part of a collaborative team\nAbility to work safely in active laboratory environments when required, including around biological specimens, chemicals, and other laboratory hazards, with appropriate training and protective equipment\nAbility to multitask in a fast-paced environment with rapidly changing priorities\nExceptional verbal, and written communication skills\nStrong organizational skills\nExperience with Dynamics 365\nExperience with Microsoft 365\nAbility to work remotely\nLocated within the Central or Eastern time zones\nAnticipated travel is 25% to 50% and may vary based on client engagements and business needs","description_format":"text","description_chars":10080,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EHR & Clinical Software","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-09-26T01:09:33Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring 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