{"id":3455050,"url":"https://alion.io/job/jti-employee-experience-process-specialist","title":"EMPLOYEE EXPERIENCE PROCESS SPECIALIST","company":{"id":447001,"name":"JTI","domain":"jti.com","url":"https://alion.io/company/jti-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2951},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-02T11:02:16Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us.83% of employees feel happy working at JTI.\nTo make a difference with us, all you need to do is bring your human best.\nWhat will your story be? Apply now!\nLearn more: jti.com\nEmployee Experience Process Specialist (m/f/d)\nTemporary (approx. 2 years)\nThe Employee Experience Process Specialist ensures the efficient delivery of services to employees, entities and regions in line with agreed service levels. The role provides timely, high-quality, end-to-end support across People and Culture processes while following established procedures and addressing stakeholder needs.\nPosition:\nAs the Employee Experience Process Specialist, you will:\nDeliver Talent Management and Learning and Development services to employees, entities, regions and headquarters in line with agreed service levels\nManage Growth Compass sessions and Talent Reviews in People Central, ensuring timely completion and review quality\nSupport training programmes by managing employee nominations, enrolments and completion follow-up\nCoordinate mentoring programme activities, including nominations, mentor and mentee matching and communication\nAdminister assessments in accordance with the Global Assessment Portfolio\nManage access to and analyse the use of global digital learning platforms, including LinkedIn Learning, when required\nMaintain local learning catalogues in People Central and manage employee enrolment and session follow-up\nAddress Talent Management and Learning and Development queries and act as an internal adviser within the assigned area of responsibility\nUpdate Standard Operating Procedures and related working documents following system or process changes\nAdvise the JTI community on the effective use of MyJTI and direct user feedback to MyJTI power users\nSupport additional tasks and projects as requested by the manager\nRequirements:\nUniversity degree at bachelor’s or master’s level\nOne to two years of experience in a multinational organisation in a similar role\nExperience in an administrative role is an advantage\nFluent written and spoken English\nAdditional language skills are an advantage\nKnowledge of JTI Talent Management processes and Learning and Development tools is a plus\nStrong customer service mindset\nCross-cultural awareness and sensitivity\nCollaborative, open-minded and flexible approach\nProficiency in Microsoft Excel and Microsoft PowerPoint\nKnowledge of automation is an advantage\nWhat to expect:\nCompetitive pay and attractive annual bonus\nOn-going development opportunities in a multinational environment, a wide variety of projects, ambitious goals and independence in achieving them\nPromoting-from-within culture\nFreedom with responsibility, based on trust in your competencies and your ability to manage your time and scope of work\nA high level of flexibility in work arrangements, including working from the office or from home\nPrivate medical care with various options to choose from and life insurance\nEmployee pension and savings programmes\nJTI Family Leave Benefit, including extended paid paternity leave and fully paid maternity leave\nMultisport cards\nA wide variety of training sessions, webinars and professional courses on our e-learning platforms, including sponsored certification programmes for employees fulfilling the admission criteria\nA modern office with traditions at Art Norblin Factory, conveniently located and equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking\nWork in a diverse and inclusive organisation representing more than 40 nationalities\nAre you ready to join us? Build your success story at JTI. Apply now!\nNext Steps:\nAfter applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.\nAt JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.\nJTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.\nIf you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.","description_format":"text","description_chars":4765,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Tobacco, Vapes & Smoking Accessories"],"lifecycle":[{"event":"open","at":"2026-10-29T12:38:13Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.804,"p_room":0.9,"age_days":12,"expected_fill_days":20,"reasons":["conf:9","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/jti-employee-experience-process-specialist","json_url":"https://alion.io/job/jti-employee-experience-process-specialist.json","meta":{"generated_at":"2026-11-02T11:19:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15630,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":447001},"rest":"https://alion.io/mcp/rest/get_company?id=447001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjti-employee-experience-process-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjti-employee-experience-process-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjti-employee-experience-process-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jti-employee-experience-process-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjti-employee-experience-process-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3455050}},{"tool":"search_jobs","arguments":{"company":"jti.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3455050},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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