{"id":56629,"url":"https://alion.io/job/juju-senior-jira-administrator","title":"Senior Jira Administrator","company":{"id":17888,"name":"Canonical","domain":"canonical.com","url":"https://alion.io/company/canonical","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"D","score":48,"open_postings":263,"ghost_share":0.943,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":2,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EMEA time zones","utc_offset_min":0,"utc_offset_max":3},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["DE","FR","AE","GB","AT","BE","BA","BG","HR","CY","CZ","DK","FI","HU","IE","IL","IT","KE","ME","NL","NG","NO","PL","RO","SA","RS","ZA","ES","SE","CH","TR","UA","AL","DZ","AD","AO","BH","BJ","BW","BF"],"hiring_countries_total":116,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":149000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1665},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Go","optional":false},{"name":"Jira","optional":false},{"name":"Python","optional":false},{"name":"Ubuntu","optional":false}],"status":"live","first_seen_at":"2025-02-28T15:14:11Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-29T20:19:55Z","board_verified":true,"closed_at":null,"days_open":608,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":607},"description":"Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.\nThe company is founder led, profitable and growing.\nWe are hiring a Jira Administrator to manage the Atlassian Jira Cloud at Canonical, including the administration, configuration, automation, and integration responsibilities. We expect the highest engineering quality, rigorous documentation practices, and effective stakeholder management abilities. Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data-driven decisions.\nThe role is in the Commercial Systems team that integrates business systems used at Canonical to ensure reliable data flows at the right time to the right place, and to automate business processes across the company. We own a wide range of systems including popular SaaS solutions, such as Jira, Salesforce, NetSuite, Greenhouse, GSuite, and a few dozen others. To achieve this goal, we leverage Python and Go in combination with open source tools, such as Airbyte and Temporal. Our work helps to make data-driven decisions, and increases the efficiency of business operations.\nLocation: This role can be held anywhere in EMEA time zones.\nThe role entails\nManage Atlassian Jira Cloud at Canonical\nDesign, document, and implement processes and automation in Jira\nDesign, document, and implement integrations between Jira and the data warehouse\nCreate analytical dashboards to enable stakeholders make data-driven decisions\nCreate learning resources that scale\nWork with engineering, operations, and support teams at a global scale\nTake ownership of critical escalations and resolve them in a timely manner\nWhat we are looking for in you\nExceptional academic track record from both high school and university\nExperience with Atlassian Jira and its ecosystem as an administrator\nUnderstanding of common Jira usage patterns for various technical and non-technical departments\nExperience as a software developer in Python\nProfessional written and spoken English\nExcellent interpersonal skills, curiosity, flexibility, and accountability\nAbility to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment\nAbility to travel internationally twice a year, for company events up to two weeks long\nNice-to-have skills\nA perspective on process architecture\nExperience with complex cross-project automation\nWhat we offer colleagues\nWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.\nDistributed work environment with twice-yearly team sprints in person\nPersonal learning and development budget of USD 2,000 per year\nAnnual compensation review\nRecognition rewards\nAnnual holiday leave\nMaternity and paternity leave\nEmployee Assistance Program\nOpportunity to travel to new locations to meet colleagues\nPriority Pass, and travel upgrades for long haul company events\nAbout Canonical\nCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.\nCanonical is an equal opportunity employer\nWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. 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