{"id":2239034,"url":"https://alion.io/job/julius-baer-it-application-operation-manager-fmd","title":"IT Application Operation Manager (f/m/d)","company":{"id":3384,"name":"Julius Baer","domain":"juliusbaer.com","url":"https://alion.io/company/juliusbaer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":23,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":79000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ETL/ELT","optional":false},{"name":"IBM MQ","optional":false},{"name":"ITIL","optional":false},{"name":"MS SQL","optional":false},{"name":"Windows Server","optional":false},{"name":"COBOL","optional":true}],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-23T21:34:07Z","board_verified":false,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.\nResponsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management.YOUR CHALLENGE\nDriving Application Management (Maintenance and Support, SLA, Incident-, Problem-, Release/Test-, Risk-Mgmt, Documentation)\n\nLeading Business Analysis, Solution Design, and implementation/deployment of Changes/Enhancements in collaboration with the software vendor\n\nExecuting Implementation and Testing of Product Releases\n\nContributing to Project assignments (Data migrations, impact analysis)\n\nActing as Deputy Team Head for a larger team, which is mainly based in Zürich\n\nYOUR PROFILE\nSound knowledge of MS Windows Server environments and ETL Tools, MS SQL, reporting and scripting\n\nExperience with end-of-day processing (AWA), communication between applications and modern interfaces (APIs, IBM MQ)\n\nConfident interaction with business stakeholders, system engineers, database administrators and external solution providers\n\nKnowledgeable about security aspects of applications and incident/change/release management processes within large companies in the financial sector\n\nFirst experience as a Team Head preferred - or a strong ambition to move into a leadership role.\n\nExperience in Treasury and Nostro business preferred\n\nBachelor’s degree in computer science, Information Technology, or a related field\n\nGood knowledge of ITIL frameworks and enterprise IT infrastructure\n\nMinimum of 5 years of experience as an IT Service Owner, Application Responsible or a similar role\n\nFluent written and spoken English; additional languages are an asset in our multicultural environment\n\nWe arelooking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.\nIs this not quite what you are looking for? Set up a job alert by creating a candidate account here.","description_format":"text","description_chars":2259,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-11T01:01:15Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.402,"p_room":0.28,"age_days":65,"expected_fill_days":26,"reasons":["conf:32","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/julius-baer-it-application-operation-manager-fmd","json_url":"https://alion.io/job/julius-baer-it-application-operation-manager-fmd.json","meta":{"generated_at":"2026-10-26T04:08:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3384},"rest":"https://alion.io/mcp/rest/get_company?id=3384"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjulius-baer-it-application-operation-manager-fmd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjulius-baer-it-application-operation-manager-fmd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjulius-baer-it-application-operation-manager-fmd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/julius-baer-it-application-operation-manager-fmd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjulius-baer-it-application-operation-manager-fmd"}]}