{"id":2291250,"url":"https://alion.io/job/jungheinrich-it-support-erp-mfd","title":"IT Support ERP (m/f/d)","company":{"id":1870255,"name":"Jungheinrich","domain":"jungheinrich.de","url":"https://alion.io/company/jungheinrich-de","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zagreb, Croatia"],"countries":["HR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T18:22:17Z","employer_posted_date":null,"last_verified_at":"2026-10-11T18:22:17Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"O pozicijiJungheinrich PROFISHOP is the innovative B2B E-Commerce business unit of Jungheinrich. We supply products for material handling, transportation, operating equipment, cleaning and the environmental protection.\nOur strong brand paves the way for you to make a difference and consistently achieve success. Thanks to its proven innovation capabilities with constant growth, Jungheinrich PROFISHOP is considered one of the leading companies in the innovative e-commerce focused mail order business for industry and business equipment. The informal environment and trusting relationships within the team and the good training with committed, friendly colleagues will spur you on in your day-to-day work.\n\nMinimalne kvalifikacijeYour profile\n• Successfully completed IT and/or commercial professional training\n• Initial professional practical experience in the IT and ERP-Systems\n• Excellent communication skills and team spirit with a high degree of customer and service focus\n• Pragmatic, independent and meticulous way of working coupled with a hands-on mentality\n• Good German language skills required\n• Analytical skills and a good under-standing of digital settlement processes and technologies\n\nOčekivanja od tebe na ovoj pozicijiYour duties\n• Technical support, administration and support of the ERP\n• Solution-focused processing of all service requests from internal specialist departments and coordination with the external service providers\n• First point of contact for internal customers and prioritization of new requests\n• Documentation of processes, monitoring and control of operational IT procedures and processes\n• Coordination and further development of the existing processes in the ERP system\n\nZašto je super raditi na ovoj pozicijiWe offer\n• An attractive salary depending on your qualifications and experience\n• Flexible working hours\n• A pleasant working atmosphere with \"first name culture\" in a company where people are on the first place\n• Challenging, independent work in an innovative, creative environment\n• Many internal events – so that the common fun is not neglected\n• Professional and personal training opportunities for your further development","description_format":"text","description_chars":2183,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible 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