{"id":3238973,"url":"https://alion.io/job/just-eat-takeaway-com-operational-data-analyst","title":"Operational Data Analyst","company":{"id":54498,"name":"Just Eat Takeaway.com","domain":"justeattakeaway.com","url":"https://alion.io/company/just-eat-takeaway-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fleet, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":95000,"period":"year","method":"role_country_seniority_unknown","sample_n":276},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GitHub","optional":false},{"name":"Jira","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"closed","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-29T21:03:11Z","board_verified":false,"closed_at":"2026-10-29T21:03:11Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Position: Operational Data Analyst\nDepartment: Product - Operations\nReporting to: Technical Program Manager \nLocation: London\nHybrid role: 3 days a week from our London office & 2 days working from home\nFull time / Part time: Full time\nReady for a challenge?\nJust Eat Takeaway.com is a leading global online food delivery marketplace, connecting millions of customers with restaurants and grocery partners. We're on a mission to empower convenience and deliver exceptional experiences through technology and innovation.\nAbout this role\nWe are looking for an Operational Data Analyst to join our Tech Operations team-a hands-on, high-ownership role sitting at the intersection of data engineering, commercial analysis, and strategic insight. You will own the reporting that tells our technology and product leadership how effort is being spent, how fast we are delivering, and whether what we build is working.\nYou will inherit a strong foundation-a working FTE allocation report, a data pipeline in active development, and a clear roadmap of what comes next. The challenge is to complete that pipeline, extend it into new reporting domains, and evolve the function from operational reporting toward genuine commercial insight.\nThis is not a role for someone who waits to be asked. The best candidate will identify the next question before leadership does. You will work closely with engineering leadership, product leadership, and finance, bringing rigour to how we plan, prioritise, and measure our work across the technology and product organisation.\nThese are some of the key components to the position:\nOwn and maintain the FTE Allocation Report-our primary view of how Tech headcount is distributed across OKRs, business operations, and maintenance activity, ensuring accurate data models and leadership-ready reporting\nBuild out engineering velocity reporting including flow metrics (lead time, cycle time, throughput), establish baseline measurements, and make delivery performance visible to engineering and product leadership\nWork alongside data engineers to bring the automated pipeline into production-replacing manual refresh processes with scheduled, monitored, production-grade solutions, owning SQL logic, column/grain definitions, and QA\nConnect engineering effort to business outcomes by linking FTE allocation and delivery performance to product metrics and commercial results, defining what ROI and commercial insight looks like incrementally\nExtend reporting scope from how we build to what we built and whether it works-shaping adoption, usage, and deprecation reporting that serves both product and technology leadership\nTurn complex, ambiguous data into clear, actionable insight for non-technical audiences, presenting findings and recommendations confidently to senior leadership including technology and product directors\nDesign reporting methodology-defining what should be measured and why-and manage multiple workstreams with different stakeholders and time horizons simultaneously\nEnsure strong documentation practices, leaving systems and processes better explained than you found them\nWhat will you bring to the team?\nStrong SQL proficiency beyond querying-comfortable writing dimensional tables, fact tables, complex joins, and specifying them precisely for engineers to build from\nAnalytics engineering and orchestration experience, writing modular, templated SQL (using Jinja) to build, orchestrate, and schedule automated data pipelines\nProficiency in Tableau with a proven track record of building self-service dashboards for senior stakeholders\nFamiliarity with engineering data systems and underlying data models/raw schemas of platforms such as GitHub audit logs and Jira issue metadata\nProven ability to turn complex, ambiguous data into clear, actionable insight for non-technical audiences\nCommercial curiosity-naturally connecting operational metrics to business questions and outcomes\nExperience designing reporting methodology, not just consuming it-able to define what should be measured and why\nAt JET, this is how we play\nOur teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.\nBeing the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side.\nAt the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.\nFun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.\nInclusion, Diversity & Belonging\nAt JET, we're committed to creating an inclusive workplace where everyone belongs. We celebrate diversity and believe different perspectives make us stronger. Learn more about our Employee Resource Groups and inclusion initiatives on our careers page.\nWhat else are we delivering?\nExplore our technology stories, product innovations, and the impact we're making at justtakeaway.com/careers\nAre you ready to join the team? Apply now!\n#LI-KF1","description_format":"text","description_chars":5495,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-25T14:31:54Z"},{"event":"close","at":"2026-10-29T21:03:11Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/just-eat-takeaway-com-operational-data-analyst","json_url":"https://alion.io/job/just-eat-takeaway-com-operational-data-analyst.json","meta":{"generated_at":"2026-10-31T19:04:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54498},"rest":"https://alion.io/mcp/rest/get_company?id=54498"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjust-eat-takeaway-com-operational-data-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjust-eat-takeaway-com-operational-data-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjust-eat-takeaway-com-operational-data-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/just-eat-takeaway-com-operational-data-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjust-eat-takeaway-com-operational-data-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3238973}},{"tool":"search_jobs","arguments":{"company":"justeattakeaway.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3238973},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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