Application Support Analyst

Job Purpose:

Assist the Electronic Client Integrations team to deliver for our clients, bringing back resilience and increasing output for the team in Singapore.

Job Background/context:

Augmented staff for the FX Digital Sales – eCI team. Given capacity constraints and special projects in 2025 and 2026 that severely consumed the team.

Key Responsibilities:

1.          SFTS migration – Assist on the tail end of the project

2.          Deliver Velocity client and user maintenance

3.          Approve Domain Attestations

4.          Deliver Pulse RTC requests, especially GTC ones

5.          Maintain Click reports

6.          Manage prioritization of FIX Onboardings

7.          Manage the Velocity Issues list

9.          Assist on the delivery of special projects such as Key Replacements in SFTS

Person Specification

Knowledge/Experience:

Essential

1. Clear understanding of the FX market, trading concepts, including the front to back understanding of trading lifecycle - Execution, Allocation, Clearing & Settlement process
2. Working experience in onboarding & administering electronic trading (e-Trading) users
3. Experience in e-Trading Client Services or associated Operations group in a high availability/mission critical environment

Desirable

1. Experience with FX Middle and/or Back Office

Skills:

Essential

• Strong communication skills
• Effective written and presentation skills
• Understand criticality and concepts of Information Security
• Effective under pressure, with little supervision

Interested candidates please share your resume to [email protected] with all details

Regards
Shashi (R23112213)
just Recruit Singapore Pte Ltd (EA12C6295)

Skills

Communication, Onboarding, Migration Projects, Customer Support, Web Reports, Velocity, Application Support, Work Under Pressure, Presentation Skills, Implementation Support, Project Delivery, Writing Skills, Travel Information System Maintenance, Practice Supervision