{"id":1261884,"url":"https://alion.io/job/justo-customer-service-executivedriver-operations-executive","title":"Customer Service Executive/Driver Operations Executive","company":{"id":2532782,"name":"Justo","domain":"getjusto.com","url":"https://alion.io/company/getjusto","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-01-21T00:00:00Z","employer_posted_date":"2026-01-21","last_verified_at":"2026-10-25T09:19:22Z","board_verified":true,"closed_at":null,"days_open":277,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":277},"description":"¿Ya nos conoces? Justo es el aliado tecnológico que ayuda a tiendas y restaurantes a tomar el control de sus negocios dándoles su independencia digital con una solución que los conecta con sus clientes.\nY la verdad es que más allá de ser una startup somos un gran equipo que vive entre Chile, Perú, México, Colombia, Costa Rica y Ecuador.\nPor eso, si disfrutas de pedir algo rico a casa, una buena conversación en equipo, los perritos pomeranian sacan tu lado amoroso y una buena playlist de música es clave mientras trabajas, puede que este equipo sea para ti.\nBuscamosDrivers Operation Executiveque venga a apoyarnos en entregar respuestas oportunas y eficientes a los drivers siendo un aliado estratégico. Al mismo tiempo, que nos ayude a disminuir los costos operacionales en la gestión con los drivers.\nRequisitos para nuestra cita:\nResidencia en Colombia\nDisponibilidad de trabajo en turno rotativos incluyendo fines de semana y festivos.\nConocimiento de Excel intermedio.\nExperiencia en cargos iguales o similares.\nConocimiento de Ecommerce.\n¿Cuáles serán tus tareas principales en esta misión?\nDrivers Operation Executive:\nResponsable de prestar soporte y solución en tiempos óptimos a solicitudes de los drivers.\nGarantizar que el servicio de delivery funcione de manera excepcional.\nResponsable de generar las alertas de manera oportuna cuando la situación lo amerite.\nApoyar con el cumplimiento de los KPIs, metas y objetivos del área.\nCustomer Service Executive:\nResponsable de prestar soporte y solución en tiempos óptimos a solicitudes de los partners y clientes finales.\nGarantizar una experiencia excepcional a los partners de Justo y clientes finales.\nApoyar con el cumplimiento de los KPI , metas y objetivos del área.\nGenerar y mantener relación con diversas áreas de la empresa.\nEntre otras tareas propias del cargo.\nEntonces... ¿Cuándo nos conocemos? ¡Anticípate y postula aquí!","description_format":"text","description_chars":1899,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-09-25T20:38:42Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.123,"p_room":0.28,"age_days":277,"expected_fill_days":23,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/justo-customer-service-executivedriver-operations-executive","json_url":"https://alion.io/job/justo-customer-service-executivedriver-operations-executive.json","meta":{"generated_at":"2026-10-25T09:33:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13730,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2532782},"rest":"https://alion.io/mcp/rest/get_company?id=2532782"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjusto-customer-service-executivedriver-operations-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjusto-customer-service-executivedriver-operations-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjusto-customer-service-executivedriver-operations-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/justo-customer-service-executivedriver-operations-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjusto-customer-service-executivedriver-operations-executive"}]}