IT Infrastructure & Systems Administrator

Leading provider of Pharmaceutical Analytical Testing and Quality Control Services: IT Infrastructure & Systems Administrator.

Responsibilities

• Implements, monitors and maintains network infrastructure, and computer systems
• PCs' and users' central management
• Implements, administers and maintains services like multi-domain Active Directory, Email, RDBMS, Printing, Cell Center, VoIP, Microsoft 365 services and applications, Backup of hybrid environments
• Monitors and maintains multi-layered security measures to protect data and systems
• Monitors and analyses data & Network security/ Security, backup & other logs by conducting regular safety checks
• Oversees technicians, plans and undertakes proper and secure operation and maintenance, adherent to Company's IT policies, of Lab Instrument controlling and data acquisition platforms/software
• Diagnoses and resolves technical issues, including small-scale repairs
• Provides daily technical support to Company's personnel
• Implements simple configurations on terminal devices and the Call Center
• Monitors data center (on premises & on cloud) and telecommunications system performance
• Recommends improvements, either on-premise or on-cloud
• Implements IT policies
• Creates and maintains documentation as it relates to regulations in place, system configurations, network diagrams, and IT processes
• Creates and maintains efficient Standard Operating Procedures to ensure consistency, reduce errors, and preserve organizational knowledge
• Participate in IT Audits
• Keeps records of software licensing
• Participates in the Training & Awareness sessions for the company’s personnel

Requirements

• At least two (2) years experience in the IT technical field (IT support, network, system, cloud services administration)
• University degree in Information Technology - Computer Science
• Good knowledge of the English language (CEFR Level B2)
• Excellent knowledge of Microsoft Office applications
• Certifications such as CompTIA Network+, CompTIA Security+ or similar are optional and considered a plus.
• Network administration
• System administration
• Microsoft 365 services and applications administration knowledge
• Firewall/UTM devices management, BOVPN
• LAN/WAN/SAN, FO, Wi-Fi PtP radios/AP/Mesh, VLANs
• Strong understanding of network architecture and protocols
• Strong experience with Windows and Windows Server operating systems
• Strong experience with Office applications
• Virtualization (VMware, Hyper-V)
• NAS administratrion
• Problem-solving and analytical skills, troubleshooting for moderate issues
• Scripting, automating simple and complex tasks
• Backup and Recovery
• Communication skills

Benefits

• Competitive compensation package
• Career development and growth opportunities