{"id":2504081,"url":"https://alion.io/job/justt-presales-engineer-nyc","title":"PreSales Engineer - NYC","company":{"id":49218,"name":"Justt","domain":"justt.ai","url":"https://alion.io/company/justt","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Rest API","optional":false},{"name":"Stripe","optional":false},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-10-10T21:33:05Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-18T15:33:44Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Description\nAbout this Position:\nJustt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.\nWe’re a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you’ll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in\nRole Overview:\nThe Pre-Sale Solution Engineer is Justt's technical co-pilot in the sales process: present from the first meaningful discovery call and fully accountable for all technical workstreams until the contract is signed. This is a pure pre-sale role: you do not own onboarding or post-launch support. Your focus is singular: help Sales win technically complex, high-value deals.\nYou will work closely with Account Executives across the AMER region, engaging on strategic accounts and deals above the defined threshold ($30K+ CARR/ARR). You bring equal measures of technical depth and commercial instinct: you know how to run a rigorous scoping session and how to read a room.\nThis role sits within the Commercial Operations department and reports to the Director of Solutions.\nKey Responsibility:\nTechnical Discovery & Scoping\nLead technical discovery on qualified prospects: understand their payment stack, PSP(s), data architecture, chargeback volume, and existing dispute processes.\nDefine and scope the integration approach: API connectivity, PSP evidence retrieval, data enrichment options, and any custom requirements.\nIdentify gaps, risks, and blockers early and surface them clearly to Sales and internal stakeholders.\nAct as the internal relay between Sales and Product/Engineering when non-standard requirements surface during the sales cycle.\nDemo & Proof of Concept\nDeliver compelling, tailored technical demonstrations and adapt to the prospect's actual environment, stack, and use case.\nBuild and run proof-of-concept (POC) sessions that prove Justt's fit technically and commercially.\nHandle technical objections confidently and independently turning blockers into reasons to move forward.\nStatement of Work (SOW)\nTranslate scoping outputs into a precise, commercially sound SOW: integration approach, timelines, data requirements, and acceptance criteria.\nOwn the SOW as a living document through the sales cycle and updating it as requirements evolve.\nHand off a clean, complete SOW to the onboarding SE team at contract signature.\nSales Partnership\nOperate as a true partner to the Account Executive, not a support function. You co-own deal progression on the technical track.\nKnow when to go deep and when to keep it simple. Prospects should leave every call feeling confident, not confused.\nRepresent Justt's technical credibility across the US market: in enterprise and fintech environments where the bar is high.\nMaintain a clean Jira board for all active pre-sale engagements; flag capacity and prioritization issues early.\nRequirements\nMust-Have\n5+ years in a Solutions Engineer, Pre-Sales Engineer, or Technical Account Executive role in B2B SaaS, fintech, or payments.\nDemonstrated track record selling to or supporting enterprise and mid-market clients in a technical capacity.\nHands-on experience with REST APIs: reading documentation, testing endpoints, debugging payloads independently.\nExperience working directly with PSPs or payment gateways (e.g. Stripe, Adyen, Braintree, Checkout.com).\nNative or near-native English as you will lead technical conversations with senior stakeholders at enterprise prospects.\nStrong commercial instinct: you understand that your technical work is in service of winning the deal.\nAbility to simplify complex technical concepts for non-technical audiences such as merchants, finance teams, legal, C-suite.\nStrong Advantage\nBackground in the chargeback, dispute management, or payments fraud domain - you already speak the language.\nExperience in fintech or payments infrastructure companies (acquirers, PSPs, gateways, fraud/risk platforms).\nExperience authoring Statements of Work or complex technical scoping documents.\nExposure to data enrichment pipelines or event-driven data flows.\nExperience selling into US enterprise retail, travel, or marketplace verticals.\nWhat This Role Is Not\nThis is a focused, pre-sale-only role. To be clear about scope:\nYou do not own onboarding or implementation as that transitions to the onboarding SE at contract signature.\nYou do not provide post-launch technical support as that is the domain of the full-cycle SE team.\nYou are not a demo operator or slide deck builder. you are a technical partner who co-owns deal progression.\nYou are not pulled into every discovery call. you engage on qualified deals above the defined threshold.\nCross-Functional Interfaces\nAccount Executives (AEs): primary partner; you co-own the technical track of every deal you join.\nDirector of Solutions: your manager; owns your capacity, prioritization, and development.\nOnboarding SE team : your handoff recipients; a clean SOW and complete discovery is your primary output to them.\nProduct & Engineering: relay for non-standard requirements and feasibility questions that arise during scoping.\nBenefits + Perks:\nHealth, dental & vision insurance\nEquity / stock options\nGenerous PTO + company holidays\nParental leave\nCompany-wide shut down every last day of the quarter\nCompany-wide events\nCompensation: $200,000-$220,000","description_format":"text","description_chars":5935,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Equity","Parental leave","Stock options","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Financial AI"],"lifecycle":[{"event":"open","at":"2026-10-14T07:06:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.902,"p_room":1,"age_days":6,"expected_fill_days":36,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/justt-presales-engineer-nyc","json_url":"https://alion.io/job/justt-presales-engineer-nyc.json","meta":{"generated_at":"2026-10-18T16:45:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22252,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49218},"rest":"https://alion.io/mcp/rest/get_company?id=49218"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjustt-presales-engineer-nyc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjustt-presales-engineer-nyc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjustt-presales-engineer-nyc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/justt-presales-engineer-nyc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjustt-presales-engineer-nyc"}]}