{"id":2504084,"url":"https://alion.io/job/justt-solution-engineer-emea","title":"Solution Engineer EMEA","company":{"id":49218,"name":"Justt","domain":"justt.ai","url":"https://alion.io/company/justt","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":188000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T14:01:39Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-15T02:02:03Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nJustt is a leader in the chargeback automation industry, providing hands-free solutions that help merchants reclaim their revenue. Our innovative AI-driven platform resolves payment disputes efficiently and accurately, freeing our clients to focus on their core business. We are a forward-thinking company that values innovation, responsibility, and fairness.\nWe're seeking an experienced, independent Solution Engineer to join our growing New York team. This is a critical role requiring complete ownership of complex technical processes - from initial pre-sales through full customer onboarding. The ideal candidate is a seasoned professional with exceptional communication skills and the ability to lead processes independently in a fast-paced startup environment.\nWhat You'll Do:\nLead Technical Sales Processes\nTake full ownership of the technical aspects of the sales cycle, including a deep understanding of customer requirements and matching them to the right solutions.\nConduct professional product demonstrations and technical workshops for prospective clients.\nDevelop and present customized solutions that address specific client challenges and business objectives.\nTechnical Implementation & Onboarding\nLead the complete technical implementation of Justt's solutions for new clients, ensuring seamless integration with their existing systems.\nProvide comprehensive training and ongoing support so clients maximize the value they get from our solutions.\nProactively identify and resolve technical challenges throughout the onboarding process.\nCross-Functional Collaboration\nWork closely with sales, product, customer success, and engineering teams to exceed client expectations.\nTranslate client needs into clearly defined technical tasks for R&D and help drive them to completion.\nContribute to the development of technical documentation and training materials.\nWhy Justt\nAt Justt you'll take real ownership from day one, work alongside a talented and collaborative team, and help shape how the world's merchants win back revenue lost to chargebacks. If you're excited by complex technical problems and love working directly with customers, we'd love to hear from you!\nRequirements\n5+ years of proven experience in solution engineering, pre-sales, or technical consulting roles.\n2+ years in fintech or payments - a strong bonus.\nDeep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution.\nTechnical Skills\nProven, hands-on experience with integration processes, APIs, and data mapping.\nStrong problem-solving abilities and a critical-thinking approach to client challenges.\nAbility to define and scope technical tasks for engineering teams and manage them through delivery.\nStrong project management capabilities - able to plan, coordinate, and drive multiple onboarding and integration projects to completion, keeping stakeholders aligned and timelines on track.\nPersonal Qualities\nExceptional communication and presentation skills - able to explain complex technical concepts to both technical and non-technical stakeholders.\nIndependence and proactivity - you thrive managing multiple projects simultaneously in a rapidly changing environment.\nComposure under pressure and a customer-first mindset.\nCultural fit for a fast-paced, creative startup atmosphere and our hybrid NYC team.\nFluency in English; additional languages are advantageous.","description_format":"text","description_chars":3471,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Financial AI"],"lifecycle":[{"event":"open","at":"2026-10-14T07:06:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":38,"reasons":["conf:3","win:early"],"computed_at":"2026-10-15T05:40:11Z"},"pay":null,"html_url":"https://alion.io/job/justt-solution-engineer-emea","json_url":"https://alion.io/job/justt-solution-engineer-emea.json","meta":{"generated_at":"2026-10-15T05:40:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8368,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49218},"rest":"https://alion.io/mcp/rest/get_company?id=49218"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjustt-solution-engineer-emea"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjustt-solution-engineer-emea"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjustt-solution-engineer-emea"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/justt-solution-engineer-emea\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjustt-solution-engineer-emea"}]}