{"id":2970260,"url":"https://alion.io/job/jyz-group-restaurant-supervisor","title":"Restaurant Supervisor","company":{"id":4455397,"name":"Jyz Group","domain":"knkyakiniku.com","url":"https://alion.io/company/jyz-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seri Kembangan, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4500,"max":5000,"currency":"MYR","period":"month","gross":true,"usd_annual":14712},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T01:42:15Z","employer_posted_date":null,"last_verified_at":"2026-10-21T01:42:15Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Position Summary\n\nResponsible for the overall performance and daily operations of the KNK outlet, with a strong focus on sales growth, customer experience, team leadership, membership conversion, premium product sales and operational standards.\n\nDuties & Responsibilities :\n\nAchieve daily and monthly sales and KPI targets.\n\nDrive membership conversion, premium/A5 Wagyu sales and campaign performance.\n\nMonitor outlet performance, average spending, customer traffic and sales opportunities.\n\nEngage with customers, especially VIPs and members, to build loyalty and repeat visits.\n\nHandle customer feedback and complaints professionally.\n\nLead, coach and motivate the outlet team to achieve sales and service targets.\n\nConduct daily briefings and ensure staff understand products, promotions and membership benefits.\n\nMonitor staff performance, discipline, grooming and manpower scheduling.\n\nEnsure strong product knowledge and effective upselling/cross-selling.\n\nPrepare daily reports, analyse performance gaps and take corrective action.\n\nMaintain KNK’s service, cleanliness, food safety and operational standards.\n\nSupport HQ campaigns, events and business initiatives.\n\nRequirements\n\nRequirements :\n\nDiploma/Degree in Hospitality, F&B, Business Management or related field preferred.\n\nMinimum 3–5 years F&B experience, including 1–2 years in a supervisory/managerial role.\n\nStrong leadership, customer service and people-management skills.\n\nSales-driven and comfortable working with KPIs and targets.\n\nAble to analyse basic sales data and improve outlet performance.\n\nGood communication skills in English and Bahasa Malaysia; Mandarin is an advantage.\n\nAble to work shifts, weekends and public holidays.\n\nProactive, responsible and comfortable working in a fast-paced environment\n\nSkills\nLeadership, Customer Relationship Management, Team Management, Customer Communications Management, Sales","description_format":"text","description_chars":1896,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T02:01:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["seen:6","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":14712,"is_top_pay":false},"html_url":"https://alion.io/job/jyz-group-restaurant-supervisor","json_url":"https://alion.io/job/jyz-group-restaurant-supervisor.json","meta":{"generated_at":"2026-10-27T16:28:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5879,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4455397},"rest":"https://alion.io/mcp/rest/get_company?id=4455397"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjyz-group-restaurant-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjyz-group-restaurant-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjyz-group-restaurant-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jyz-group-restaurant-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjyz-group-restaurant-supervisor"}]}