{"id":3155044,"url":"https://alion.io/job/k2-group-trainer-secondment","title":"Trainer (Secondment)","company":{"id":4422028,"name":"K2 Group","domain":"k2group.com","url":"https://alion.io/company/k2group-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Education","role_family":"Education","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guildford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":76000,"period":"year","method":"role_country_seniority_unknown","sample_n":304},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-23T14:12:45Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T00:40:15Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job type- Full-Time\nHours of work- Monday to Friday 8.30am - 5.30pm (40 hours per week)\nContract type- Secondment\nHybrid working\nClosing Date: 29 October 2026\nK2 Group is an independent and international provider of mobility services. The Group includes six K2 brands, each with its own service speciality:\nK2 Relocate - relocation services \nK2 Bespoke - VIP relocation services \nK2 X Border - immigration services \nK2 Indx - advisory and assignment management services \nK2 AlphaTech - inhouse technology team \n Twelve Degrees - inhouse stakeholder communication agency \nEach K2 brand shares K2 Group’s mission: to take the burden of mobility away from customers with expertly tailored, truly personal solutions. We invest time in really getting to know each client and every assignee, thus enabling us to provide a truly human-centric service.\nA deeper dive into K2 Group\nFounded in 2002 and headquartered in the UK, K2 Group has evolved into a global leader in mobility and related services. Unlike competitors rooted in removals or property sectors, our origins in HHG/move management and HR allowed us to take a consultative, client-centric approach from the start.\nOur early success stemmed from streamlining the household goods shipping process for organizations with varying transfer volumes, providing a fully managed service through a network of accredited partners. As our reputation grew, clients sought our expertise beyond shipping, leading to the expansion to destination services in 2008. To support this growth, we expanded our global presence, establishing operations in France, Sweden, Singapore, Australia, South Africa, the USA, the UAE, Brazil, Romania, and most recently, China - in Q4 2024.\nOver close to 25 years, K2 has grown significantly, developing a suite of service offerings. We wanted to give each of these offerings its own identity, so in 2026, we chose to rebrand, transitioning from K2 Corporate Mobility to K2 Group. Each K2 offering/brand shares the same values, contributes to K2’s world-class NPS® of 82 and it’s Great Place To Work® accreditation, and is driven by the same unwavering commitment to human-centric service delivery. However, each brand has its own speciality as detailed above.\nWith 15 offices across 11 countries and a partner network which spans 186 countries, K2 has a truly global reach. We recognise that with this reach comes responsibility: we must operate as a responsible global citizen. To ensure that we do this, we have made multiple sustainability commitments, including establishing a partnership with EcoVadis, a global sustainability ratings company who make an ongoing assessment of our sustainability credentials and progress. We currently hold an EcoVadis Gold Medal, which puts us within the top 5% of all companies rated in 2025.\nDelivering the exemplary level of service that we do and ensuring that we do not falter in our sustainability journey is only possible because every K2 employee is committed to our mission and vision. For us, our employees are our family. Their wellbeing and their professional development is a top priority, as evidenced by our Great Place To Work® certification; by the range of initiatives (e.g flexible working, charity days, active social calendar) and opportunities (training, secondments, international transfers) that we offer; and by the fact that People & Culture is one of the six foundational pillars of Kinetic, our five-year business strategy which defines the way in which we will grow until 2027.\nThe role\nThis role will be required to prepare and deliver all elements connected to operational training across teams ensuring that they are setup for success. This training will extend to client onboarding. The trainer will need to deliver exceptional, high-quality training to all K2 offices (when required), partners, and clients, ensuring alignment with K2’s strategic objectives and commitment to outstanding customer service. This role will also need to work closely with other K2 trainers to ensure consistency of content and training delivery\nBrand\nK2 Relocate\nReporting to\nGlobal Head of Customer Experience\nMain duties and responsibilities\nIn an operational/functional capacity:\nAll elements connected to operational training across the globe ensuring teams are set up for success.\nEnsure that you adhere to global consistency when delivering training across all offices and regions\nIdentify training gaps and shortfalls within teams and react accordingly\nAlongside the global Training Team and Head of Customer Experience, help identify, develop, and implement global training strategies to support business objectives, colleague development, and service excellence\nMaintains the learning management system and other training platforms used within K2 except for any compliance and HR training that is owned by the respective teams\nSupport with the HR and compliance reporting needed to pass audits\nDesign, develop and update training content, user guides and digital modules to support the teams and ongoing skill development\nDesign, develop and update new client onboarding training for internal and external audience\nDeliver training content to the regional trainers and teams\nEvaluate the effectiveness of training content and implement continuous improvement based on feedback and performance data\nPromote a continuous learning culture within the company\nKeep pace with technology that is used as part of service delivery\nSupport and assist management with group and one to one/deskside new team member training\nContribute to team meetings to update members on best practices and continuing expectations\nInput into process improvements - proactively makes suggestions for efficiencies/changes\nSeen as a go to person for the team for questions\nAssist and drive ad hoc training or process improvement projects and requests across the business, including K2Q for new hires to K2\nSupport Business Development with new and existing opportunities, incl RFP participation, presentations, and brainstorming\nManage the diaries of the European Relocation Experience Team to ensure the resource is effectively used\nSetting the Relocation Experience Team up for success ensuring that they have all they need before the start of their role\nAny other tasks required by the needs of the business. \nHours of Work\nMonday to Friday 8.30 am - 5.30 pm.\nExperience: Skills / Abilities & Knowledge - all essential\nIn an operational capacity:\nStrong technical knowledge of K2 products, services, methodology and technology\nExperience administering or navigating training platforms\nProven ability to lead classroom, workshop or virtual webinar sessions\nCan see the bigger picture, and plan to deliver outstanding service to the teams\nIs approachable and knowledgeable and is willing to pass on their skills\nStrong oral and written communication kills\nAbility to capture audience attention and manage group dynamics\nStrong presentation skills\nStrong Power Point Skills\nMotivational skills\nStrong collaboration skills\nDedicated team player\nMulti-tasker with outstanding time management skills\nCalm and measured under pressure\nAble to present ideas clearly to diverse groups and actively listens to the team’s needs\nFosters a continuous learning culture\nWillingness to support colleagues in learning / training\nLeads by example\nSpecific language/cultural awareness skills (as applicable for role) \nAccountability\nFor Office & Personal H&S\nComplying to GDPR & ISO\nComplying to relevant legislation\nTraining and Education\nThis job role would suit a confident, adaptable, and experienced individual with a proven ability to multi-task together with and a strong work ethic.\n3-7 years within K2 Group is essential or prior global mobility or related experience (min 3 years at K2).\nOther Information\nEqual Opportunities:K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.\nHealth and Safety:K2 is committed to a healthy and safe working environment. We expect all employees to implement and promote its policy in all aspects of their work.\nAll candidates require proof that they have the right to work in the UK.\nPlease contact the HR team at  if you need reasonable adjustments to participate in the recruitment process.\nWe look forward to hearing from you.\nAt the beginning of 2025, K2 was recertified globally as a Great Place To Work®.\nGreat Place To Work® is the global authority on workplace culture. To obtain the Great Place To Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role.\nAs part of the Great Place To Work® certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? 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