{"id":3842128,"url":"https://alion.io/job/k9s-for-warriors-it-coordinator","title":"IT Coordinator","company":{"id":1915976,"name":"K9s for Warriors","domain":"k9sforwarriors.org","url":"https://alion.io/company/k9sforwarriors","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ponte Vedra Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"k9s","optional":false},{"name":"Windows","optional":false},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-11-05T23:19:09Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T05:26:43Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Determined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization providing Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma - at no financial cost to the Veteran. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. In order to continue the great work we’re doing, we’re looking to add a IT Coordinato r to our amazing team!\nRole and Responsibilities\nThe Information Technology Coordinator serves as the primary lead on any software deployment projects, aligning department goals with technology needs, and vetting solutions to ensure mission support. The IT Coordinator also serves as the on-site contact for staff technology needs, including computer setup, troubleshooting, equipment deployment and relaying issues to our Managed Service Provider; and provides basic user management Salesforce administration. The ideal candidate is service-oriented, organized, and passionate about leveraging technology to support the mission of the organization.\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES\nSystem Deployment & Asset Management\nPrimary project lead to any new system deployments for the organization; tracks any contracts, renewals, and audits of current software usage; provides recommendations to the Director of Data & Strategy on mission critical needs\nTriage any system procurement requests, researches and vets the requested system, runs financial analysis to understand any stop gaps and find solutions that are organizationally suitable to make recommendations to the Director of Data & Strategy\nManage the inventory, tracking, and lifecycle of all organizational technology assets; assign computers and peripherals (monitors, keyboards, phones, headsets, etc.) as needed\nMaintain accurate records of equipment assignments, software licenses, and warranties\nRecommend equipment replacements and upgrades when appropriate\nEnd-User Support & Technical Assistance\nServe as the first point of contact for staff technology requests and troubleshooting on-site technical issues, then triage issues with our Managed Service Provider or applicable vendor\nCoordinate hardware repairs and warranty service with vendors including but not limited to: Managed Service Provider, printers, etc.\nSalesforce Administration Support\nPerform basic Salesforce administrative functions including user account creation, modification, deactivation, and assigning permission sets; help maintain data integrity and support reporting needs across the organization\nTraining & Documentation\nSupport the learning and knowledge of IT best practices within the organization in collaboration with our Managed Service Provider to ensure staff knows K9s processes, procedures, and continues to operate IT in a safe and effective manner \nEnsure compliance of annual cybersecurity training and other K9s’ IT best practices\nOther Duties\nPerform other projects as assigned by the Director of Data & Strategy and/or the Chief Operating & Information Officer \nAbility to go up and down a ladder \nAbility to carry up to 50 pounds\nQualifications and Education Requirements\nAssociate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience\nMinimum of 2 years of hands-on IT support experience\nExperience supporting Microsoft Windows environments and Microsoft 365\nExperience working with computer hardware, mobile devices, printers, and networking equipment\nExperience managing technology assets and equipment inventories\nPreferred Skills\nSalesforce Administrator experience \nKnowledge of cybersecurity best practices\nCORE COMPETENCIES\nIntegrity\nAttention to Detail\nCustomer Service\nProblem Analysis\nResults Oriented\nMonday- Friday","description_format":"text","description_chars":3882,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-05T23:19:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":37,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/k9s-for-warriors-it-coordinator","json_url":"https://alion.io/job/k9s-for-warriors-it-coordinator.json","meta":{"generated_at":"2026-11-09T08:29:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6918,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1915976},"rest":"https://alion.io/mcp/rest/get_company?id=1915976"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fk9s-for-warriors-it-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fk9s-for-warriors-it-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fk9s-for-warriors-it-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/k9s-for-warriors-it-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fk9s-for-warriors-it-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3842128}},{"tool":"search_jobs","arguments":{"company":"k9sforwarriors.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3842128},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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