{"id":4053997,"url":"https://alion.io/job/kabete-national-polytechnic-knp-network-support","title":"Network Support","company":{"id":4532220,"name":"Kabete National Polytechnic- KNP","domain":null,"url":"https://alion.io/company/kabete-national-polytechnic-knp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"VLAN","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-11T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Advert No: KNP/GC/ICT/13/11/2026\n\nDuties and Responsibilities\n\nResolving network-related user support requests, diagnosing connectivity problems, troubleshooting incidents and escalating complex network issues to the appropriate technical personnel\nInstalling, configuring, administering and maintaining network infrastructure, including routers, switches, wireless access points, network printers and other network devices\nMonitoring network performance, availability and connectivity, identifying faults and implementing corrective measures to ensure reliable access to Polytechnical ICT services\nConfiguring and maintaining local area networks (LANs), wireless local area networks (WLANs), structured cabling, network ports and related connectivity infrastructure\nImplementing approved network security measures, including access controls, VLAN segmentation, firewall rules and secure wireless configurations, in accordance with Polytechnical ICT policies\nAdministering network services and protocols, including TCP/IP, IP addressing, subnetting, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) and network authentication services\nMaintaining network documentation, including network diagrams, IP address registers, device configurations, equipment inventories and records of network incidents and changes\nConducting routine network maintenance, configuration backups, firmware updates and connectivity tests, and documenting the results to support network reliability and service continuity\nPreparing technical specifications for network equipment, connectivity solutions and related ICT infrastructure, and providing technical advice on network installations, upgrades and replacements\nGuiding user departments on network connectivity, access to Polytechnical ICT resources and the proper use of network facilities, and performing any other related duties as may be assigned\n\nRequirements for Appointment\n\nBachelor’s degree in Computer Science, Information Technology, Information and Communication Technology, Computer Engineering, Telecommunications Engineering, Electrical and Electronic Engineering, Business Information Technology, or equivalent ICT-related qualification\nProfessional certification in computer networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, Huawei HCIA-Datacom, MikroTik Certified Network Associate (MTCNA) or equivalent\nPractical skills in installing, configuring and troubleshooting routers, switches, wireless access points and structured cabling, gained through industrial attachment, internship or practical work\nWorking knowledge of TCP/IP, IP addressing and subnetting, VLANs, DHCP, DNS and network security, and Windows Server or Linux server administration\nKnowledge of network monitoring tools, IP telephony (VoIP) and IP-based CCTV\nMembership of a relevant professional body, such as the Computer Society of Kenya (CSK) or the ICT Society of Kenya (ICTSK)\n\nHow to Apply\n\nInterested candidates who meet the above criteria should submit a cover letter, a detailed CV, and attach copies of National Identity Card, relevant professional and academic certificates and transcripts. \n\nApplications should be addressed to: \n\nThe Principal, \n\nKabete National Polytechnic, \n\nP.O. Box 29010-00625, \n\nNAIROBI. \n\nOr by email to:  \n\nApplications must reach the undersigned not later than 5.00 pm on 1st December 2026. Please note that only shortlisted candidates will be notified.\n Advert No: KNP/GC/ICT/13/11/2026\n\nDuties and Responsibilities\n\nResolving network-related user support requests, diagnosing connectivity problems, troubleshooting incidents and escalating complex network issues to the appropriate technical personnel\nInstalling, configuring, administering and maintaining network infrastructure, including routers, switches, wireless access points, network printers and other network devices\nMonitoring network performance, availability and connectivity, identifying faults and implementing corrective measures to ensure reliable access to Polytechnical ICT services\nConfiguring and maintaining local area networks (LANs), wireless local area networks (WLANs), structured cabling, network ports and related connectivity infrastructure\nImplementing approved network security measures, including access controls, VLAN segmentation, firewall rules and secure wireless configurations, in accordance with Polytechnical ICT policies\nAdministering network services and protocols, including TCP/IP, IP addressing, subnetting, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) and network authentication services\nMaintaining network documentation, including network diagrams, IP address registers, device configurations, equipment inventories and records of network incidents and changes\nConducting routine network maintenance, configuration backups, firmware updates and connectivity tests, and documenting the results to support network reliability and service continuity\nPreparing technical specifications for network equipment, connectivity solutions and related ICT infrastructure, and providing technical advice on network installations, upgrades and replacements\nGuiding user departments on network connectivity, access to Polytechnical ICT resources and the proper use of network facilities, and performing any other related duties as may be assigned\n\nRequirements for Appointment\n\nBachelor’s degree in Computer Science, Information Technology, Information and Communication Technology, Computer Engineering, Telecommunications Engineering, Electrical and Electronic Engineering, Business Information Technology, or equivalent ICT-related qualification\nProfessional certification in computer networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, Huawei HCIA-Datacom, MikroTik Certified Network Associate (MTCNA) or equivalent\nPractical skills in installing, configuring and troubleshooting routers, switches, wireless access points and structured cabling, gained through industrial attachment, internship or practical work\nWorking knowledge of TCP/IP, IP addressing and subnetting, VLANs, DHCP, DNS and network security, and Windows Server or Linux server administration\nKnowledge of network monitoring tools, IP telephony (VoIP) and IP-based CCTV\nMembership of a relevant professional body, such as the Computer Society of Kenya (CSK) or the ICT Society of Kenya (ICTSK)\n\nHow to Apply\n\nInterested candidates who meet the above criteria should submit a cover letter, a detailed CV, and attach copies of National Identity Card, relevant professional and academic certificates and transcripts. \n\nApplications should be addressed to: \n\nThe Principal, \n\nKabete National Polytechnic, \n\nP.O. Box 29010-00625, \n\nNAIROBI. \n\nOr by email to:  \n\nApplications must reach the undersigned not later than 5.00 pm on 1st December 2026. 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