{"id":2419340,"url":"https://alion.io/job/kafougroup-service-technician","title":"Service Technician","company":{"id":4423335,"name":"Kafou Group official Page","domain":"kafougroup.com","url":"https://alion.io/company/kafougroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"D","score":49,"open_postings":13,"ghost_share":0.846,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Khobar, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":47000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4666},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-03-09T00:00:00Z","employer_posted_date":"2025-03-09","last_verified_at":"2026-10-20T19:44:01Z","board_verified":true,"closed_at":null,"days_open":590,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":590},"description":"Purpose: The Service Technician will assist in executing sales/commercial transactions and operations activities under the supervision of the Regional Portfolio Manager. Responsibilities include understanding client inquiries, process inquiries from clients, providing quotations, negotiating with end users, and executing orders. This role requires technical expertise, problem-solving skills, and strong communication to ensure efficient service delivery.Responsibilities: Assist in Sales and Operations:\nSupport commercial activities to achieve area targets.\nSupport developing and implementing sales strategies.\nMonitor and report on sales performance metrics.\nExecuting the required services which may require frequent travelling and long stay assignment. Client Interaction:\nRespond to client inquiries and provide accurate quotations.\nAssist in negotiating terms and conditions with end users. Order Execution:\nCoordinate with internal teams to ensure timely order processing and delivery.\nMonitor order fulfillment and address any issues that arise.\nEnsure adherence to company policies and standards during order execution. Technical Support:\nProvide technical assistance and support to clients.\nTroubleshoot and resolve technical issues related to products and services. Documentation:\nMaintain accurate records of client interactions, negotiations, and order details.\nPrepare regular reports on sales performance and market analysis.\nRequirements\nBachelor’s degree in engineering (Electrical or Mechanical).\n5 years of experience in technical support or engineering roles.\nStrong technical knowledge and problem-solving skills.\nExcellent communication and interpersonal abilities.\nFluent (Written, listen and spoken) English.\nBenefits Flexible working hours and healthy environment. Ability for personal growth in experience and knowledge. Annual bounce based on performance (written). On-demand training courses.","description_format":"text","description_chars":1924,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T04:37:24Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.137,"p_room":0.28,"age_days":590,"expected_fill_days":27,"reasons":["conf:3","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/kafougroup-service-technician","json_url":"https://alion.io/job/kafougroup-service-technician.json","meta":{"generated_at":"2026-10-20T22:41:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26561,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423335},"rest":"https://alion.io/mcp/rest/get_company?id=4423335"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkafougroup-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkafougroup-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkafougroup-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kafougroup-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkafougroup-service-technician"}]}