{"id":3896012,"url":"https://alion.io/job/kalamntina-customer-engineer","title":"Customer Engineer","company":{"id":4452918,"name":"Kalamntina","domain":"kalamntina.com","url":"https://alion.io/company/kalamntina","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":true,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"D","score":45,"open_postings":829,"ghost_share":0.922,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Node JS","optional":false},{"name":"TypeScript","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-11-07T19:58:44Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":44},"description":"Responsibilities\nOwn the technical implementation journey from initial customer requirements through deployment and successful delivery.\nUnderstand customer workflows, identify technical requirements, map dependencies, and develop clear implementation plans.\nBuild and deploy customer integrations and technical solutions using full-stack engineering skills.\nDevelop and ship production features and bug fixes based on customer requirements.\nBuild, deploy, and maintain AI agents that support real customer workflows.\nWork across frontend, backend, integrations, infrastructure, and deployment as required.\nTroubleshoot technical issues, identify blockers, and drive them through to resolution.\nCommunicate directly with customers to understand their needs, explain technical issues, and provide clear progress updates.\nManage customer expectations, track commitments, and proactively communicate risks or delays.\nValidate implementations in production and follow up with customers to ensure successful outcomes.\nUse agentic AI coding tools effectively to scope tasks, guide implementation, review code, test solutions, and debug issues.\nTake full ownership of technical outcomes, from implementation and deployment through post-launch follow-up.\nQualifications\n1-5 years of professional engineering experience at a software company.\nHands-on experience building and deploying AI agents into production and real-world workflows.\nStrong full-stack development experience with Node.js and TypeScript, including frontend, backend, integrations, and deployment.\nHands-on experience using agentic AI coding tools as part of real engineering work.\nStrong understanding of software development, APIs, integrations, debugging, testing, and deployment.\nExcellent written and spoken English, with the ability to communicate professionally with EU and US customers.\nStrong customer-facing, communication, troubleshooting, and problem-solving skills.\nAbility to work independently, make technical decisions, and take full ownership of deliverables.\nComfortable working across frontend, backend, infrastructure, integrations, and customer-facing activities.\nStrong ability to work in a fast-paced environment with high autonomy, accountability, and ownership.\nRequired Skills\nCoding\nDebugging\nNode.js\n Typescript\nAI\nJob Details\nLocation: Amman - Jordan\nIndustry: Information & Communication Technologies\nJob Type: Full-Time\nDegree: Bachelor\nExperience: 1 - 5\nNationality: Unspecified","description_format":"text","description_chars":2470,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Jordan","iso":"JO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-06T23:15:15Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.252,"p_room":0.36,"age_days":44,"expected_fill_days":29,"reasons":["conf:1","agency","stale_co","win:tail","crowd:junior,brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/kalamntina-customer-engineer","json_url":"https://alion.io/job/kalamntina-customer-engineer.json","meta":{"generated_at":"2026-11-07T23:32:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39209,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4452918},"rest":"https://alion.io/mcp/rest/get_company?id=4452918"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkalamntina-customer-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkalamntina-customer-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkalamntina-customer-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kalamntina-customer-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkalamntina-customer-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3896012}},{"tool":"search_jobs","arguments":{"company":"kalamntina.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3896012},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}