# Customer Engineer

Responsibilities Own the technical implementation journey from initial customer requirements through deployment and successful delivery. Understand customer workflows, identify technical requirements, map dependencies, and develop clear implementation plans. Build and deploy customer integrations and technical solutions using full-stack engineering skills. Develop and ship production features and bug fixes based on customer requirements. Build, deploy, and maintain AI agents that support real customer workflows. Work across frontend, backend, integrations, infrastructure, and deployment as required. Troubleshoot technical issues, identify blockers, and drive them through to resolution. Communicate directly with customers to understand their needs, explain technical issues, and provide clear progress updates. Manage customer expectations, track commitments, and proactively communicate risks or delays. Validate implementations in production and follow up with customers to ensure successful outcomes. Use agentic AI coding tools effectively to scope tasks, guide implementation, review code, test solutions, and debug issues. Take full ownership of technical outcomes, from implementation

- **Id**: 3896012
- **Url**: <https://alion.io/job/kalamntina-customer-engineer>
- **Role**: Solutions
- **Role family**: Solutions
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Amman, Jordan
- **Countries**: JO
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-24T00:00:00Z
- **Employer posted date**: 2026-09-24
- **Last verified at**: 2026-11-07T19:58:44Z
- **Board verified**: yes
- **Days open**: 45
- **Description format**: text
- **Description chars**: 2470
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4452918
- **Name**: Kalamntina
- **Domain**: kalamntina.com
- **Url**: <https://alion.io/company/kalamntina>
- **Size band**: 51-200
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: yes
- **Ats vendor**: Schema

### Truth index

- **Grade**: D
- **Score**: 44
- **Open postings**: 821
- **Ghost share**: 0.926
- **Stale share**: 0
- **Repost share**: 0
- **Computed at**: 2026-11-08T05:47:12Z

## Technologies

- **AI Agents** — Optional: no
- **Node JS** — Optional: no
- **TypeScript** — Optional: no
- **JavaScript** — Optional: yes

## Trust

- **Level**: ok
- **Repost count**: 0
- **Flags**: company_stale
- **Days open**: 45

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **Jordan** — Iso: JO; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T23:15:15Z

## Liveness

- **Score**: 9
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.262
- **P room**: 0.36
- **Age days**: 45
- **Expected fill days**: 29
- **Reasons**: conf:9, agency, stale_co, velocity, win:tail, crowd:junior,brand
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.