{"id":4093962,"url":"https://alion.io/job/kaleris-cloud-ops-engineer","title":"Cloud Ops Engineer","company":{"id":5569,"name":"Kaleris","domain":"kaleris.com","url":"https://alion.io/company/kaleris","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":83,"computed_at":"2026-11-11T05:49:22Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"Apache HTTP Server","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"CentOS Stream","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Red Hat","optional":false},{"name":"Terraform","optional":false},{"name":"Ubuntu","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-11T20:47:25Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T03:15:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nJob Overview\nThe Cloud Operations Engineer is primarily responsible for managing, monitoring, maintaining, and troubleshooting Windows/Linux environments. The role also involves handling requests and problem escalations from Customer Success and other departments.\nThe Cloud Operations Engineer is responsible for determining the severity and priority of issues, performing system diagnosis and troubleshooting, reporting on incidents, and taking appropriate actions or providing recommendations for resolution.\nEssential Responsibilities\nIn this role, you will:\nMonitor systems and perform performance tuning as required.\nRespond to system alerts from monitoring systems in a timely manner.\nDiagnose and resolve OS and application configuration issues.\nUnderstand and support high-availability and disaster-recovery solutions and technologies, including clustering and load balancing.\nFollow and support change management, incident management, and problem management processes.\nWork on a 24/7 shift rotation to provide continuous operational support.\nCollaborate with counterparts and technical teams across global locations.\nParticipate in troubleshooting, root-cause analysis, and resolution of production issues.\nProvide timely communication and updates to relevant stakeholders during incidents and service-impacting events.\nQualifications and Requirements\nBachelor’s degree in Computer Science, Information Technology, or an equivalent qualification.\n2+ years of IT administration or infrastructure operations experience.\nAWS and/or Azure cloud certification or equivalent hands-on cloud experience.\nExperience with Kubernetes and Terraform.\nProficiency with mainstream Linux distributions such as Red Hat, CentOS, and Ubuntu.\nExperience with Bash/Batch scripting and automation.\nProficiency with mainstream Windows and Linux distributions such as Red Hat, CentOS, and Ubuntu.\nUnderstanding of Generative AI and AIOps concepts and their application to cloud operations.\nGood understanding of Apache HTTP Server and web server technologies.\nFamiliarity with fundamental networking and distributed computing concepts.\nExcellent verbal and written communication skills.\nAbility to work independently with minimal supervision.\nStrong self-motivation and a willingness to contribute to team deliverables.\nAbility to manage multiple concurrent tasks and prioritize effectively.\nAbility to learn and adopt new technologies and skills quickly.\nPositive attitude, passion for customer service, and strong interpersonal skills.\nExcellent analytical and problem-solving skills.\nWillingness and ability to work in a 24/7 operational support environment.\nAbout Kaleris\nKaleris is culturally organized around the four MOVE Guiding Principles: Customer Motivated, Optimistic Outlook, Values Centered, and Excellence Inspired. These principles are woven into everything we do.\nMOVE represents who we are, what our customers can expect from us, and what we can count on from each other.\nAs we bring to life our vision to build a unique platform of connected solutions that deliver operational visibility and solve tough supply chain challenges, we stand strongly behind our promise:\nEvery Move Matters.\nKalerisis an equal opportunity employer. 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