{"id":2294798,"url":"https://alion.io/job/kantata-staff-engineer-ai-transformation","title":"Staff Engineer, AI Transformation","company":{"id":1822096,"name":"Kantata","domain":"kantata.com","url":"https://alion.io/company/kantata","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":90000,"period":"year","method":"role_seniority_country_cell","sample_n":31},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"GraphQL","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LangChain","optional":false},{"name":"LlamaIndex","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Next.js","optional":false},{"name":"Node JS","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false},{"name":"AWS","optional":true},{"name":"GCP","optional":true},{"name":"JavaScript","optional":true},{"name":"LangSmith","optional":true},{"name":"pgvector","optional":true},{"name":"Pinecone","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Qdrant","optional":true},{"name":"Vercel","optional":true},{"name":"Weaviate","optional":true}],"status":"live","first_seen_at":"2026-10-11T17:31:25Z","employer_posted_date":null,"last_verified_at":"2026-10-11T17:31:25Z","board_verified":false,"closed_at":null,"days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"The Company\n\nThe Kantata Cloud for Professional Services™ gives businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built software is helping over 2,500 professional services organizations in more than 100 countries focus on and optimize their most important asset: their people. By leveraging Kantata, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with exceptional project delivery and outcomes.\n\nKantata is well-capitalized, hiring, and growing our loyal and diversified customer base faster than we ever have. Most importantly, we have a clear vision of where we're going and how to get there. (Hint: It involves you.) Did we mention that Kantata is also an awesome place to work You'll have the opportunity to work in a dynamic environment with a team that loves what they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work!\n\nDid we mention that Kantata is an awesome place to work You'll have the opportunity to work in an energetic environment with a smart team that loves what they do.\n\nAbout The Role\n\nKantata is building an intelligent, connected customer journey spanning implementation, adoption, optimization, renewal, and expansion. We are seeking a Staff Engineer, AI Transformation who bridges software engineering, agentic architecture, and post-sales business operations.\n\nIn this role, you will not just strategize or manage roadmaps—you will directly design, build, deploy, and maintain custom web applications, AI agents, custom skills, and Model Context Protocol (MCP) integrations across our post-sales ecosystem (Customer Success, CX Operations, Professional Services, and Renewals). You will own the full technical lifecycle from initial architecture to production-grade deployment, ensuring our team scales capacity without linear headcount growth.\n\nWhat You'll Do\n\nArchitect & Build Production AI Solutions: Design, code, and deploy custom internal web apps, microservices, and agentic workflows that securely connect internal systems via MCP and APIs. \nDevelop Custom Agents & Tooling: Build robust AI agents, specialized skills, and context-aware tools using modern frameworks (e.g., LangChain, LlamaIndex, or native LLM client implementations) to automate complex, multi-step customer operations. \nIntegrate Enterprise Systems: Construct secure data pipelines and integrations connecting core enterprise platforms (Salesforce, Kantata PSA, data warehouses) with AI runtime environments. \nWorkflow Redesign & Optimization: Map existing manual workflows across Customer Success and CX Ops, identifying high-friction bottlenecks and translating business needs into high-impact software solutions. \nEstablish Governance & Human-in-the-Loop: Implement technical guardrails, data privacy protocols, rate-limiting, and human oversight mechanisms for high-stakes AI outputs. \nMeasure Business Impact: Track adoption, capacity released, cycle-time improvements, and cost-to-serve metrics to demonstrate clear return on investment to executive leadership. \n\nInitial technical initiatives may include implementation automation pipelines, next-best-action agentic recommendations, AI-generated customer review preparation, renewal-risk detection systems, and role-based operational copilots.\n\nWhat You Bring\n\n5+ years of full-stack or backend software engineering experience (Python, TypeScript/Node.js) with a proven track record of shipping production code. \nHands-on experience building generative AI applications; connecting systems and providing intelligence or automation of specific tasks and goals through agents \nDirect familiarity with the Model Context Protocol (MCP) or building custom API integrations/connectors between LLMs and enterprise tools (REST APIs, GraphQL, Webhooks). \nProficiency in modern web development frameworks (e.g., React, Next.js) for building clean internal apps and agent dashboards. \nFamiliarity with enterprise SaaS business architectures, systems and processes associated with go-to-market: Sales, Customer Success, Retention (Salesforce, Gainsight, PSA). \nStrong product sense: Ability to evaluate business workflows, quantify released capacity, and translate frontline needs into clean software specs. \n\nPreferred Experience\n\nFamiliarity with vector databases (Pinecone, Weaviate, Qdrant, Pgvector) and LLM observability tools (LangSmith, Phoenix). \nExperience with serverless and cloud platforms (AWS, GCP, Vercel, Modal) for deploying lightweight microservices and AI endpoints. \nBackground working directly with or within Customer Success, Professional Services, or CX Operations teams in B2B SaaS. \nUnderstanding of Professional Services metrics (utilization, billable vs. non-billable hours, margin optimization). \n\nWhy This Role Matters\n\nAI is central to Kantata's vision for delivering exceptional customer outcomes without linear headcount growth. This role offers the opportunity to shape how AI transforms post-sales operations, with executive sponsorship and broad cross-functional partnership.\n\nKantata offers competitive compensation and benefits, flexible time off, a remote-first environment, and professional-development support. Benefits are based on location and applicable local programs.\n\nKantata is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":5560,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Project & Work Management Software"],"lifecycle":[{"event":"open","at":"2026-10-11T20:09:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":247500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":1}],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.859,"p_room":0.9,"age_days":15,"expected_fill_days":44,"reasons":["seen:15","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/kantata-staff-engineer-ai-transformation","json_url":"https://alion.io/job/kantata-staff-engineer-ai-transformation.json","meta":{"generated_at":"2026-10-27T21:09:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12361,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1822096},"rest":"https://alion.io/mcp/rest/get_company?id=1822096"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkantata-staff-engineer-ai-transformation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkantata-staff-engineer-ai-transformation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkantata-staff-engineer-ai-transformation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kantata-staff-engineer-ai-transformation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkantata-staff-engineer-ai-transformation"}]}