{"id":3320336,"url":"https://alion.io/job/kapture-cx-management-trainee-ai-operations","title":"Management Trainee - AI Operations","company":{"id":59417,"name":"Kapture CX","domain":"kapture.cx","url":"https://alion.io/company/kapture-cx","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":14500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":829},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-27T06:52:20Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-27T21:35:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Role Name: Management Trainee - AI Operation (Internship)\nAt Kapture CX, we are looking for a Management Trainee - AI Delivery in our Implementation team.\nWho are we?\nKapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.\nKapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.\nWhat is this role all about?\nThis is an entry-level role for fresh graduates who want to begin their careers in a client-facing and technology-driven environment. You will work closely with internal teams to understand customer needs and support the delivery of AI-enabled solutions on Kapture’s platform.\nSounds interesting?\nHere’s a more detailed description of what you will do in this role:\nYou will work with product, technology and support teams to understand client requirements and business objectives\nYou will assist in preparing and maintaining documentation such as BRDs, PRDs and user stories\nYou will support project execution activities under guidance, following Agile or Waterfall methodologies\nYou will participate in client meetings, demos and training sessions\nYou will coordinate with internal teams to ensure smooth and timely delivery\nThis is aBangalore-based role.\nWe work five days a week from the office, as we believe in-person interactions fuel innovation and agility.\nWhat does success look like in this role?\nYou support projects effectively, communicate clearly with teams, and build a strong understanding of how AI-driven solutions are delivered to enterprise clients.\nWhat would make you a good fit for this role?\nHere are the basic requirements:\nYou have a graduate degree in Business, Technology or Engineering\nYou have good communication and interpersonal skills\nYou are comfortable working with multiple teams and priorities\nYou are eager to learn and grow in a fast-paced environment\nWhat are the most critical skills for this role?\nYou can understand and document business and technical requirements clearly\nYou have basic analytical and logical thinking skills\nYou can coordinate tasks and follow through on action items\nYou communicate clearly with both internal teams and clients\nYou will have an advantage if you:\nHave exposure to SaaS platforms or tech-enabled products\nHave basic knowledge of project management concepts\nAre comfortable creating documentation and presentations\nHave participated in internships or live projects\nWhy should you be interested?\nHere’s what you will gain from this role:\nHands-on training and mentorship\nExposure to live client projects and enterprise systems\nA strong foundation in AI operations and project delivery","description_format":"text","description_chars":3223,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Software","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-27T07:37:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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