Developer - Implementation

Karomi • JavaScript • 2 days ago
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Location
In office (Chennai)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 20, 2026.

Overview
Company
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Profile match

Karomi

karomi.com • HQ: Chennai, India
Backed by Ideaspring Capital
• Lead end-to-end customer onboarding, including kick-off, requirement gathering, configuration, and go live support
  • Act as the primary point of contact for customers during product implementation
  • Understand customer business processes and translate them into product configurations or custom solutions
  • Perform system configurations, workflow setup, and basic custom development only when required
  • Collaborate with internal teams (Product Development & QA) to deliver customer requirements
  • Conduct product demos, training sessions, and knowledge transfer to customers
  • Ensure timely delivery of onboarding milestones and manage customer expectations effectively
  • Troubleshoot issues and provide quick resolutions during onboarding
  • Maintain documentation for requirements, configurations, and deployment activities.

Requirements Communication Skills:

  • Excellent verbal and written communication
  • Ability to interact with global customers (India, EU, US regions)
  • Strong stakeholder management and presentation skills

Technical Skills:

  • Basic to intermediate coding knowledge (e.g., JavaScript, APIs, scripting, or similar technologies)
  • Understanding of SaaS platforms, integrations, and configurations
  • Ability to debug issues and work closely with Product Development & QA team Customer-Facing Skills:
  • Strong consulting mindset with a problem-solving approach

• Ability to handle customer escalations professionally

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