{"id":1402636,"url":"https://alion.io/job/kaseya-senior-product-manager","title":"Senior Product Manager","company":{"id":2257,"name":"Kaseya","domain":"kaseya.com","url":"https://alion.io/company/kaseya","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":18,"ghost_share":0,"stale_share":0.722,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":91000,"max_usd":166000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":99},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true}],"status":"live","first_seen_at":"2026-09-28T13:06:38Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-24T08:47:01Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"About Kaseya\nKaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.\nBacked by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.\nFounded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.\nWe're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.\nAt Kaseya, we don't just raise the bar. We build it.\nPosition Summary \nKaseya is seeking an experienced, strategic, and highly customer-focused Senior Product Manager responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs within our Professional Services Automation (PSA) module - the operational backbone for Managed Service Providers. \nAs a senior individual contributor, the Senior Product Manager will partner closely with cross-functional teams, executive leadership and fellow PSA Product Managers to execute on the Product Vision, Roadmap,and Features required to address the evolving needs of MSPs and IT professionals in our IT Service Delivery pillar. This role requires strong technical acumen, exceptional business judgment, and a proven track record of delivering successful SaaS products at scale. \nKey Responsibilities \nContribute to the strategic planning process and ensure continuing alignment of the product strategy with the overall company strategy. \nDefine, prioritize and execute on product roadmaps aligned with Kaseya's corporate objectives. \nTranslate customer and business requirements into clear product specifications, user stories, and prioritization frameworks. \nPartner with Engineering and Architecture teams to deliver scalable, secure, and high-performing solutions. \nCollaborate with Sales, Marketing, and Customer Success teams to support go-to-market planning, product positioning, and customer adoption. \nTrack and monitor metrics and KPIs to evaluate product success and drive continuous improvement. \nIdentify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights. \nServe as a product thought leader internally and externally through customer engagements, conferences, and strategic partner discussions. \nRequired Qualifications \nBachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field. \n5+ years of Product Management experience, with at least 2 years in the MSP industry or in B2B SaaS tools used by MSPs. \nStrong understanding of Agile product development methodologies and software development lifecycles. \nDemonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products. \nExperience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions. \nExceptional analytical, strategic thinking, communication, and stakeholder management skills. \nExperience using data and customer insights to drive product decisions and business outcomes. \nProduct Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent) a bonus. \nAdditional information\nKaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.","description_format":"text","description_chars":4305,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","RMM & MSP Software","Backup & Disaster 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