{"id":27431,"url":"https://alion.io/job/kastle-ai-deployments-lead","title":"AI Deployments Lead","company":{"id":7389,"name":"Kastle","domain":"kastle.ai","url":"https://alion.io/company/kastle","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":70,"open_postings":14,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Assembly","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-07-20T03:41:31Z","employer_posted_date":"2026-07-20","last_verified_at":"2026-10-18T14:57:17Z","board_verified":true,"closed_at":null,"days_open":90,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":90},"description":"About Kastle\nKastle is building the AI employee for consumer lending. We work with some of America's largest banks and mortgage lenders, helping them scale their contact center and compliance operations using autonomous AI Agents that process payments, originate loans, and help customers get a world class experience during the biggest financial decisions of their lives. We've processed over $1 billion in transactions and are backed by Y Combinator and Commerce Ventures. If you are interested in building AI that is applied in the real world where precision, reliability, and performance matter and redefine access to credit across the world, apply below.\nAbout the Role\nYou’re joining at an inflection point. Our usage has grown 40x in the last 6 months and our Agent Product and Success team is a high impact group that shapes how customers use and gain value from our product. You will start by partnering closely with customers to guide deployments, support adoption and ensure they have the tools and insight they need to achieve meaningful outcomes. Overtime you will step in as the leader and own every deployment across the company. You will work cross functionally with Engineering and Sales to surface customer needs, solve challenges and help shape how our technology performs in real world environments.\nWhat You'll Do\nOwn our most strategic deployments end to end - timeline, health, adoption, and the customer relationship\n\nFind and drive upsell and expansion opportunities across every account, growing net ARR\n\nDig into transcripts, audit logs, prompts, and evals to explain agent behavior to customer compliance, ops, and engineering teams\n\nWrite, test, and ship prompt and logic changes as customer workflows and compliance requirements evolve\n\nStand up an AI-powered CSM layer using third-party tooling and keep it current\n\nOwn our ticketing system and make it world-class\n\nVibe-code the V0s of internal tooling with engineering, for exmaple - end-of-day reports on every failed call and what to fix\n\nPush back when a customer ask or sales commitment doesn't match technical or compliance reality\n\nRequirements\n4+ years in a high-rigor customer-facing role: technical account management, solutions engineering, implementation, consulting, or banking\n\nHands-on LLM experience. You've built agents, understand evals, and can reason about why an agent failed.\n\nComfort reading API docs and understanding concepts like webhooks, integrations, data mapping, and data pipelines\n\nStrong judgment in ambiguous, high-stakes customer situations\n\nExperience working with executive stakeholders across operations, compliance, product, engineering, and commercial teams\n\nComfort saying “no” or “not yet” when the ask does not match product, technical, or compliance reality\n\nHigh energy. Customers and teammates genuinely love working with you\n\nWhy join Kastle\nOpportunity to work with a world class team building a generational AI company that will redefine how every loan in America is made and managed\n\nCompetitive Compensation + Meaningful Equity at a high growth company\n\nHigh ownership and direct input on product direction, company culture, and how the ASM function scales\n\nOther Perks and Benefits\nFree Health and Wellness Membership\n\nFree MLO training and support\n\nRobust medical, vision, & dental coverage\n\n401(K) plan offering\n\nPaid Company Meals\n\nCompany offsites to get to know the team","description_format":"text","description_chars":3409,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents"],"lifecycle":[{"event":"open","at":"2026-07-20T03:41:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.311,"p_room":0.28,"age_days":89,"expected_fill_days":30,"reasons":["conf:2","stale_co","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/kastle-ai-deployments-lead","json_url":"https://alion.io/job/kastle-ai-deployments-lead.json","meta":{"generated_at":"2026-10-18T17:42:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22675,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7389},"rest":"https://alion.io/mcp/rest/get_company?id=7389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fkastle-ai-deployments-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fkastle-ai-deployments-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fkastle-ai-deployments-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/kastle-ai-deployments-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fkastle-ai-deployments-lead"}]}