{"id":4047707,"url":"https://alion.io/job/kcas-bio-program-manager-ii","title":"Program Manager II","company":{"id":678933,"name":"KCAS Bio","domain":"kcasbio.com","url":"https://alion.io/company/kcasbio","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kansas City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T21:15:42Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T00:39:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"When you work as a Program Manager II at KCAS, you get to further our mission by managing client programs within a business unit, serving as a primary point of contact for clients while driving program execution, communication, and overall client satisfaction. You will work closely with Laboratory Directors, laboratory managers, and Business Development to manage contracted work, anticipate client needs, and proactively address risks.\nOur Program Management team partners across operations, quality, and commercial functions to ensure alignment between client expectations and laboratory execution, supporting high-quality delivery of bioanalytical services.\nIn this role, we will rely on you to:\nServe as the primary point of contact for assigned clients, managing relationships and ensuring high levels of client satisfaction\nLead program oversight, ensuring alignment between client expectations, study execution, and timelines\nProactively identify risks and develop mitigation strategies to ensure program success\nAct as a strategic liaison between clients and internal teams, balancing priorities and driving solutions\nCommunicate program status, risks, and key updates to both clients and internal leadership\nIndependently address client questions, concerns, and escalations\nLead scope definition for new work from existing clients in partnership with Business Development\nSupport pricing strategy discussions and assist with quotes and change orders\nMaintain accurate and up-to-date client and program data within tracking systems\nDrive forecasting of client work and support revenue visibility\nMentor and provide guidance to more junior Program Managers as needed\nPerform all aspects of the job in a way that supports company brand and supports company mission, vision, and values\nTo qualify specifically for this role, you will have:\nBachelor’s degree or equivalent work experience\nMinimum of 2-4 years of experience in a Contract Research Organization (CRO) environment overseeing or managing projects\nDemonstrated experience managing client relationships and program execution\nStrong project management and organizational skills\nExcellent communication and stakeholder management skills\nAbility to proactively identify 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